Ghost of Tsushima driver problem arc b580

[HitterAsif]

hi

i just bought intel arc b580 few days ago. everything is good except ghost of tsushima.

there are some issue with game texture. please fix this issue.

[RobbieR_Intel]

Hello HitterAsif,

Thank you for reaching out. I understand that you are encountering artifacts in Ghost of Tsushima.

Please answer the following questions:

• Does the issue occur only during cutscenes? Or does it also happen during regular gameplay or menus?
• Have you tried adjusting the graphics settings?
• What are your game settings? Kindly provide a screenshot
• Did you verify the game files or reinstall the game?
• When did the issue start? Was it after a specific driver update or game patch?
• What game platform are you using?

Please generate an SSU report to help me further analyze important details on your system. To generate the SSU report, please refer to the article: How to get the Intel® System Support Utility Logs on Windows*. Please send us the generated SSU.txt file.

I look forward to your reply!

Best Regards,

Robbie R.

Intel Customer Support Technician

[RobbieR_Intel]

Hello HitterAsif,

I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter. 

Best regards,

Robbie R.

Intel Customer Support Technician

[HitterAsif]

Yes thank you and when will intel xess 2 release on fortnite, delta force 

[RobbieR_Intel]

Hello HitterAsif,

Thank you for your response. I would like to know if the issue has been resolved or if you need further assistance?

I look forward to your response!

Best Regards,

Robbie R.

Intel Customer Support Technician

[RobbieR_Intel]

Hello HitterAsif,

I would like to know if you would need further assistance with the issue being encountered from the game Ghost of Tsushima.

Additionally, I have sent you a private email.

I look forward to your response!

Best Regards,

Robbie R.

Intel Customer Support Technician

[RobbieR_Intel]

Hello HitterAsif,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Robbie R.

Intel Customer Support Technician

[Guardtsuba]

Im having exact same problem as you. İf there is any way to fix i would like to know..
-windows 11 with latest update
-using latest graphic drivers
-resize bar is on
-İ tried all in game graphic qualities from Max to lowest but didnt make any difference.

[Katinas]

Hello.

I have also the same problem. I tryed to reinstall game, lower the graphics, check or new updates. Doesn`t help.  It some one working on this problem or no? before I had NVIDIA GTX 1070 and it worked perfecly with this game, but know don´t, when I install INTEL ARC B580.