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Green and red square flashing on Cyberpunk when XeSS is enabled

TheWonderfulPie
New Contributor I
2,868 Views

This is an issue caused by XeSS. When I turn it on with Cyberpunk 2077 Ray Tracing enabled, I get a square blinking green and red. When I look at specific things, it disappears. I know that this is caused by XeSS because as soon as I disable it, the issue is gone. On the video, the blinking is located at the right of the character, in the center right of the screen

8 Replies
Jean_Intel
Employee
2,834 Views

Hello TheWonderfulPie,

 

Thanks for posting on the Intel Communities. We understand that there is a flashing square when you enable XeSS.

 

To better assist you with the issue, please provide us with the following:

  • Does the issue persist when rolling back to previous driver versions?
  • Provides us with a screenshot of the graphics settings you use.
  • What is the game distribution service? ( Blizzard, Epic, Origin, Steam, Xbox, Ubisoft connect)
  • Create a report using the following tools:
  •  Intel System Support Utility (Intel SSU) 
    • Download the Intel SSU
    • Open the application and click on "Scan" to see the system and device information. By default, Intel SSU will take you to the "Summary View."
    • Click on the menu where it says: "Summary" to change it to "Detailed View."
    • To save your scan: click on "Next"; then "Save."
  • Intel® Graphics Command Center:
    • Open the Intel Graphics Command Center
    • Navigate to the Support tab
    • Select System Diagnostic
    • Click Generate Report
    • Select Save and name the output file.

 

Best regards,

Jean O. 

Intel Customer Support Technician


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TheWonderfulPie
New Contributor I
2,803 Views

Yes the issue persists when rolling back drivers, but this issue is quite new, I didn't have it until recently

Here are the screenshots : https://imgur.com/a/HJcOv8C (it's French, but basically everything is set to Psycho rasterization and Psycho raytracing, no Path Tracing, 1080p@144Hz and no motion blur)

None of them, it's from GOG

And I've linked the scan report

Edit : Sometimes the issue happens, sometimes it doesn't. I can launch the game with the issue occurring for a few minutes, and it seems to go away at random, I'm unable to identify a pattern

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Jean_Intel
Employee
2,783 Views

Hello TheWonderfulPie,

 

Thanks for the information provided.

 

Since you are running Windows 11 23440 (insider version), could you try checking if the issue can be reproduced when using the latest production OS version 22621? It is important to mention that Microsoft informs that the insider builds can be unstable, for the most stable build, you should use the latest production version.

 

Also, it is important to mention that corrupted files from the previous driver version can cause system malfunctions and can cause driver updates to not work as expected. Perform a clean installation, installing one more time the latest driver version available, 31.0.101.4314.

 

If the issue is still present, we would like to confirm more information about your system:

  • You mentioned that the issue occurred until recently, do you recall if there was any hardware or software change?
  • There is some system information missing, provide us with the Intel® Graphics Command Center report:
    • Open the Intel Graphics Command Center
    • Navigate to the Support tab
    • Select System Diagnostic
    • Click Generate Report
    • Select Save and name the output file.

 

Best regards,

Jean O.

Intel Customer Support Technician


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TheWonderfulPie
New Contributor I
2,734 Views

I just made a clean installation, and the issue is still occuring

No, I said that it did NOT happen until recently. Before that "recently", I didn't have this issue. The only thing I recall is that I changed my CPU from an i5-13500 to a 13600k and motherboard from an ASUS Prime B660 Plus D4 to an ASUS Prime Z790 WiFi D4, but maybe it's not the cause of the issue because I don't remember having played a lot of Cyberpunk with my "old" system, so not a lot of time to be able to experience the issue

Okay sorry I have linked the new scan

For the Windows Insider thing, I'm sorry but I won't be able to test without it right now. I have unsubscribed from the Insider queue so I'll have a stable release only when a new Windows update

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Jean_Intel
Employee
2,689 Views

Hello TheWonderfulPie,

 

Thank you for the information provided. 

 

We will proceed to check the issue internally and post back soon with more details.

 

Best regards,

Jean O. 

Intel Customer Support Technician


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Jean_Intel
Employee
2,663 Views

Hello TheWonderfulPie,

 

We appreciate your patience.

 

We reviewed this matter internally, and we can confirm that we are currently working on a solution for this issue. However, we are unable to commit to an estimated time.

 

Since this requires more effort on our end, to void duplicate efforts we are considering closing this thread. However, we would like to confirm if you agree to close this thread.

 

Best regards,

Jean O.

Intel Customer Support Technician


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TheWonderfulPie
New Contributor I
2,647 Views
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Jean_Intel
Employee
2,623 Views

Hello TheWonderfulPie

 

We are pleased to hear that the provided information was helpful, and we hope it will benefit other members of the community as well. As the issue has been resolved, we will proceed to close the thread. If you need any additional information, please submit a new question since this thread will no longer be monitored.  

 

Best regards,

Jean O.

Intel Customer Support Technician


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