I am using B580，My rendering latency has been consistently high while playing CS

[KH114514]

我用的画质很低， 任务管理器显示我的显卡使用率不高， 可能是驱动有问题请优化一下

[JohnM_Intel]

Hello KH114514,

Good day!

Thank you for raising this concern via communities. For me to better understand the issue you experience with your B580, kindly answer the questions below:

1. What is the driver's version of your graphics?
2. What is your processor's model?
3. Does the low image quality only affect CS?

To further assist you, I kindly request that you download and execute the Intel System Support Utility (SSU) in order to provide me with a complete system specification, which will enable me to assist you in reviewing your system information.

• Intel® System Support Utility for Windows*

When the download is complete, launch SSU.exe.

1. Scan: Check the box Everything.

2. Click Scan.

3. Review: When finished scanning, click Next.

4. Click Save.

Regards,

John Sergio M.

Intel Customer Support Technician

[JohnM_Intel]

Hello KH114514,

I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter. 

Regards,

John Sergio M.

Intel Customer Support Technician

[JohnM_Intel]

Hello KH114514,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Regards,

John Sergio M.

Intel Customer Support Technician