INTEL ARC 750

[Andrey1970]

  

  

[AlHill]

Explain your problem in detail.

So the Intel support engineers can have more information about your system, Please download and run the Intel System Support Utility (https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- ) for Windows. Select all data categories and then have it generate a report. Next, have the tool Save the report to a text file (don't try to use the Submit capability; it doesn't work). Finally, using the Drag and drop here or browse files to attach dialog below the edit box for the body of your response post, upload and attach this file to the response post.

Doc (not an Intel employee or contractor)
[W10 is this generation's XP]

[Andrey1970]

файл конфигурации приложен к сообщению!!!

[AlHill]

no configuration attached.

So the Intel support engineers can have more information about your system, Please download and run the Intel System Support Utility (https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- ) for Windows. Select all data categories and then have it generate a report. Next, have the tool Save the report to a text file (don't try to use the Submit capability; it doesn't work). Finally, using the Drag and drop here or browse files to attach dialog below the edit box for the body of your response post, upload and attach this file to the response post.

Doc (not an Intel employee or contractor)
[W10 is this generation's XP]

[Andrey1970]

Texture problem in some games! Not in all!

[Andrey1970]

Здравствуйте! Что за проблема с графикой в играх? Подскажите решение!!!

[Andrey1970]

Hello! What is the problem with graphics in games? Tell me the solution!!!

[AlHill]

Ok, you are going to have to provide much more information rather than just simply keep repeating that there is a problem and asking for a solution,  I have asked twice now for you to provide the SSU report which will provide information on your configuration.

You want help?  Provide the SSU report and explain, IN DETAIL, what the problem is.

Doc (not an Intel employee or contractor)
[W10 is this generation's XP]

[Andrey1970]

Here I am sending the file again SSU

[Andrey1970]

There is no such problem on nvidia video cards!

[ArchieD_Intel]

Hi Andrey1970,

Thank you for reaching out to the Intel Community Forum. To assist us in investigating the issue, please provide the following details:

• Can you please explain more the issue along with the games affected?
• Does the issue occur only during cutscenes? Or does it also happen during regular gameplay or menus?
• When did the issue start? Was it after a specific driver update or game patch?
• What are the troubleshooting steps that you tried so far?
• Is the Resizable Bar enabled?
• Have you used DDU to completely remove all residual drivers and installed a new one?
• Have you tried adjusting the graphics settings?
• Could you provide a screenshot of your in-game display and graphics settings?
• Which gaming platform did you use to download the game?

If you have any questions, please let us know. Thank you.

Best regards,

Archie D.

Intel Customer Support Technician

[ArchieD_Intel]

Hi Andrey1970,

I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter. 

Best regards,

Archie D.

Intel Customer Support Technician

[ArchieD_Intel]

Hi Andrey1970,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Archie D.

Intel Customer Support Technician