Indiana Jones The Great Circle shader issue and stuttering.

[Johnklerr]

On the latest driver (32.0.101.6790) using the Arc B580, shaders are completely broken while playing The Great Circle.
I'm playing on the Xbox Store version, and downgrading to 6739 and below fixes it.


I would also like to say that I also get lots of stutters during gameplay and the in-game fps display shows it as a large spike on GPU frametime graph. 
I am running at PCIe 4 with ReBAR enabled, and have attached a CapFrameX capture of 3 minutes of gameplay.

[DhannielM_Intel]

Hi Johnklerr,

Thank you for posting in the community. Due to the limitations of this thread, I can only address one issue at a time. Since you have two separate issues with the Indiana Jones game, could you let me know which one you'd like to focus on here? If you wish to address the shader issue, I recommend creating a separate thread for the game's stuttering issue. Each problem requires a different troubleshooting approach, and handling them separately will help keep the process organized and ensure timely updates.

While awaiting your response, please download and use the System Support Utility (SSU). This tool will generate a text file containing all your system information. You can follow the instructions at this link and send the text file here: Help Guide for the Intel® System Support Utility

Best regards,

Dhanniel M.

Intel Customer Support Technician

[Johnklerr]

Sure I'd like to focus on the stuttering issue, as I believe the shader issue is a universal driver issue.

I have attached my SSU report.

I also cannot download the OverlayEntryConfiguration_0.zip as every other post I see permanently has "(Virus scan in progress ...)" next to the attachments, so my capframe might not be ideal.

[DhannielM_Intel]

Hi Johnklerr,

Before further investigating this matter, I have a few questions I'd like to clarify:

1. When you update or downgrade, do you select the "Clean Installation" checkbox?
2. Are there specific scenarios where the stuttering occurs, such as during gameplay or cutscenes?
3. Could you share screenshots of your in-game display and graphics settings?
4. Have you tried using Display Driver Uninstaller (DDU) to completely remove the driver and then reinstall the latest version? If so, does the issue persist?

Additionally, please try running CapFrameX without the OverlayEntryConfiguration_0.zip for now, as it should work fine without it. Also, could you try retake the CapframeX capture and play the game for about 10 minutes? This to gather the data more accurately. 

Best regards,

Dhanniel M.

Intel Customer Support Technician

[DhannielM_Intel]

Hi Johnklerr,

I wanted to check if you've had a chance to review my previous responses in this thread. I look forward to your reply and would appreciate it if you could share your answer at your earliest convenience.

Best regards,

Dhanniel M.

Intel Customer Support Technician

[DhannielM_Intel]

Hi Johnklerr,

Since I haven't received a response from you, I will proceed to close this inquiry. If you require further assistance, please feel free to submit a new question, as this thread will no longer be monitored. Thank you for your understanding.

Best regards,

Dhanniel M.

Intel Customer Support Technician