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Intel ARC Issue with Minecraft

Magick
Beginner
8,721 Views

I have an Intel ARC A370M Laptop GPU, and I recently wanted to try an older Minecraft modpack for 1.7.10. I loaded into the game, and a graphics issue made it literally unplayable. This Reddit post can explain it much better than I can. You might say, "why not just use the solution provided in the Reddit post and downgrade your graphics drivers?" Because there were no drivers for Intel ARC before 2021, which is what the Reddit user suggested. I tried using the first Intel ARC driver that was available, and the issue persisted. Is there a different fix, or does this just mean I can never play 1.7.10 Minecraft on my laptop again? I have a Windows 11 laptop, and I saw that changing to Linux fixed it for some, but I don't want to switch to a different operation system unless it is absolutely necessary, also given that it isn't a guaranteed solution. Please, many of the best modpacks of Minecraft are in 1.7.10 and I don't want to have to buy a new computer just to fix a graphics bug.

 

I've also tried other old versions of Minecraft:

1.8.9 - works perfectly fine. No bugs or issues I could find.

1.6.4 (and below) - The issue is similar, except instead of the screen turning one a single color, the UI and inventories just get messed up. It's kind of hard to explain.

 

I also heard from some friends that the issue is that Intel removed some features of OpenGL that 1.7.10 and below heavily relied on, so that's why it doesn't work. Is there any chance that those features might be added back so that I don't have to go through a long process to play Minecraft?

 

Thanks for your time.

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6 Replies
Jean_Intel
Employee
8,686 Views

Hello Magick,


Thank you for posting on the Intel️® communities. We understand that you are experiencing some graphical issues when playing Minecraft 1.7.10.


To have a better understanding of your issue, please provide me with the following:


• Are you experiencing the issue on the vanilla game (no mods)?

• Is this issue present when using the latest game version?

• To gather more information about your system that will help us troubleshoot your issue, please, provide us with a report using the following programs:

○ Intel System Support Utility (Intel SSU):

○ Open the application and click "Scan" to see the system and device information. By default, Intel SSU will take you to the "Summary View." 

○ Click on the menu where it says: "Summary" to change it to "Detailed View." 

○ To save your scan: click "Next"; then "Save." 

○ Intel® Graphics Command Center:

○ Open the Intel Graphics Command Center

○ Navigate to the Support tab

○ Select System Diagnostic

○ Click Generate Report

○ Select Save and name the output file.


Best regards, 

Jean O.  

Intel Customer Support Technician


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Jean_Intel
Employee
8,641 Views

Hello Magick,


We hope you are doing fine.


Were you able to check the previous post?

Let us know if you still need assistance.


Best regards, 

Jean O.  

Intel Customer Support Technician


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Jean_Intel
Employee
8,621 Views

Hello Magick,

 

We hope you are doing fine.

 

We have not heard back from you. So we will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored.

 

Best regards.

Jean O. 

Intel Customer Support Technician.


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Zyroc
Beginner
8,586 Views

Hello Intel Support,

 

I also bought an A370m notebook and I have the exact same issue,

I have screenshots, did the SSU scan and the Graphics Commander scan like written above.

I tried Minecraft Version 1.2.3 Vanilla and the Tekkit Classic Modpack (based on MC 1.2.5).

 

Thanks

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NoahDixon
Beginner
6,954 Views

Yes, to be able to play Minecraft at its best, I think you should have a full-performance Intel device to be able to do so.

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AlHill
Super User
6,951 Views

@NoahDixon     "Yes, to be able to play Minecraft at its best, I think you should have a full-performance Intel device to be able to do so."

What exactly does this mean?

 

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

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