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Intel Arc a750 black screen after driver setup

oterbulb3l
Beginner
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i just bought arc a750 today. first time i start my pc there was no issue. the root was ok. i downloaded ddu and removed my nvidia drivers. then i download the 4887 version intel arc driver.
during setup i had a black screen but after few minute its gone. Then i clicked to reboot at end of the setup.
after i clicked reboot my pc didnt start.
there is no bios starting sound and i get black screen, i cant event see the bios screen… help me pls i just bought 4 hours ago.
what should i do. the SVM was already disabled
(btw: 4G and the ResizeBar is enabled)
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Hugo_Intel
Employee
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Hello oterbulb3l

  

Thank you for posting on the Intel️® communities.  

  

We understand you have opened a (chat/email/phone) support case with us, and we will continue to help you through that channel now. We will therefore close this community case. Please, keep in mind that this thread will no longer be monitored by Intel, in case that you have further questions, please open a new thread. 

  

Thanks for your understanding.  

  

Best regards, 

 

Hugo O.  

Intel Customer Support Technician 


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