Intel B580 Rendering Issue on Arma Reforger

[ermancelik]

Hi,

I'm struggling with some rendering issues on Arma Reforger. Especially, when I play on modded servers, the buildings, items around me and trees are taken a long time to be rendered. Also, while I'm navigating around the map, the problem is still there. I have to wait at least 20 seconds for the environment to be rendered correctly. The problem occurs on official or vanilla (not modded) servers as well. At first I was thinking there is a problem with the game but other graphic card brands have no this issue. I've checked my SSD too and there is nothing to do about it. So I decided that it is all about my graphic card.

I think, my system is pretty good to run this game smoothly. Any solutions would be great!

My system info:

Gigabyte H610M H V2 DDR5

Intel i5 14400F

Intel Arc B580

Kingston Beast DDR5 16Gb RAM

Kioxia Exercia G3 Plus SSD 1TB

Thanks in advance,

Erman

[ermancelik]

Today I installed Windows 10 22H2 build. The issue fixed. Textures load instantly and my fps level has increased. Obviously, the problem was about Win11.

[JohnM_Intel]

Dear Ermancelik,

For further investigation into the issue with the game, please follow the steps below:

• Update your graphics driver to the latest version (6651).
• After updating, please provide an updated SSU report.
• Navigate to the specified part of the map.

• Select Slot 2.

• Record your screen while in-game and share the footage with us.

Your assistance in providing this information will help us better understand and resolve the issue.

Best regards,

John Sergio M.

Intel Customer Support Technician

[ermancelik]

Hello,

I have been waiting for tangible guidance and a solution from you regarding this problem for over a month. However, I want you to know that I have managed to resolve the issue through my own efforts. As I mentioned in my previous message, when I switched from Windows 11 24H2 to Windows 10 22H2, I noticed that all my issues related to the game were resolved. Despite trying all possible solutions before, I couldn’t achieve any results. This method was my last resort, and finally, I was able to get a properly functioning game this way. Currently, I am running the game without any issues on the Windows 10 version I mentioned. We now understand that the problem stems from an incompatibility between Windows 11 24H2 and Intel Arc B580. You may wish to investigate this further with your internal teams. Frankly, I don’t want to spend any more time on this issue.

Thank you,
Erman

[Aoko]

I am still using Win11, but I have noticed that Reforger is noticeably smoother now than before (both drivers and games are the latest versions). I don't know what happened, maybe Bohemia and Intel did something

[JohnM_Intel]

Hello Ermancelik,

Thank you for the update. We respect your decision and will proceed with closing this thread. If you need any assistance in the future, please don’t hesitate to create a new thread or reach out to Intel Customer Support.

In the meantime, we will continue investigating this issue and will share our findings in public articles once they become available.

Best regards,

John Sergio M.

Intel Customer Support Technician