Intel GPU bugs only，Marvel Spider-Man 2 bug

[KimDokJa]

In Marvel Spider-Man 2,When performing a task that requires camera shooting, the target will be blurred and the task will not be completed. And this bug only appears in intergpu, nvidia and AMD do not have this bug. It is hoped that the studio will solve the problem in conjunction with the game company.

[VonM_Intel]

Hi, KimDokJa.

Thank you for posting in our Community. I see that you're experiencing a bug related to camera shooting in Marvel’s Spider-Man 2 when using interGPU, which is causing the target to blur and preventing the task from being completed. I’d like to take a closer look and verify details such as the graphics models, exact driver versions, and any system errors. Using the Intel SSU tool will help us gather comprehensive information about your system configuration, which could assist in pinpointing the root cause of this issue. 

Is the issue consistently reproducible in all camera shooting tasks, or does it occur only in certain scenarios within the game? Additionally, If you’ve already attempted to resolve this issue, please let me know what steps you've taken so we can avoid repeating any unnecessary actions.

Have a nice day!

Best regards,

Von M.

Intel Customer Support Technician

[JohnMarston]

Hey i am having black texture problem in this game all the things are black and some weird lightning as shown here- https://www.youtube.com/watch?v=osrSUD_L58I&t=156s

The game works fine but can you look into this problem thanks.

and heres my SSU 

I hope you can find a fix 

Appreciate it.

[KimDokJa]

gpu:A750

driver versions:32.0.101.6557

This issue will occur in all tasks that require filming, including tasks that require filming and collection. At present, no solution has been found.

Thank you to every member of Intel graphics card drivers.

From Intel loyal fans who use Google Translate

[VonM_Intel]

Hello, KimDokJa.

I noticed that the graphics driver you mentioned (version 32.0.101.6557) is outdated. I recommend updating to the latest version, 32.0.101.6559, for your Intel Arc A750 GPU. This issue occurs in all tasks that require filming, including both filming and collection-related tasks. At present, no solution has been found, but updating your driver may help resolve the issue.

Best regards,

Von M.

Intel Customer Support Technician

[VonM_Intel]

Hello, KimDokJa.

Have you had a chance to review my previous response? Please let us know if you require any further assistance. I'm here to help.

@JohnMarston, I empathize with your situation and the issue you are facing. However, I kindly request that you create a new thread for your case. This will allow us to focus on your specific problem and provide you with better assistance.

Best regards,

Von M.

Intel Customer Support Technician

[VonM_Intel]

Hello, KimDokJa.

I have not heard back from you, I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Von M.

Intel Customer Support Technician