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Intel(R) Arc(TM) Control(7) Process has memory leak issue

chmsfrog
Beginner
1,836 Views

Please refer to the attachment. the memory reached 8G byte, and it's increasing.

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Jean_Intel
Employee
1,780 Views

Hello chmsfrog,

 

Thank you for posting in the Intel Communities to report a memory leak issue with the Intel Arc Control Process. We would like to inform you that we have noticed a memory leak problem with the Intel Arc Control version 1.73.5334.1; however, we have already implemented a fix for this issue which is included in Arc Control version 1.73.5335.2 included in driver 31.0.101.4826 or newer. We would like to recommend you update your graphics driver to the latest version available, 31.0.101.4885, and test again.

 

Best regards

Jean O.

Intel Customer Support Technician


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5 Replies
Jean_Intel
Employee
1,781 Views

Hello chmsfrog,

 

Thank you for posting in the Intel Communities to report a memory leak issue with the Intel Arc Control Process. We would like to inform you that we have noticed a memory leak problem with the Intel Arc Control version 1.73.5334.1; however, we have already implemented a fix for this issue which is included in Arc Control version 1.73.5335.2 included in driver 31.0.101.4826 or newer. We would like to recommend you update your graphics driver to the latest version available, 31.0.101.4885, and test again.

 

Best regards

Jean O.

Intel Customer Support Technician


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Jean_Intel
Employee
1,747 Views

Hello chmsfrog,


We are checking in your thread to see if you have been able to update your graphics driver, installing the new Arc Control version 1.73.5335.2. Let us know if you require further details.


Best regards

Jean O.

Intel Customer Support Technician


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levw5253
Beginner
1,739 Views

I have reproduced the issue on arc control version 31.0.101.4887 

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levw5253
Beginner
1,735 Views

I repaired my install with the linked version and it looks like I have the new arc control with the patch.  The version of my driver I got with the bad Arc Control came from the Driver Support Assistant website.  I hope this helps

 

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Jean_Intel
Employee
1,662 Views

Hello everyone, 


We are following up on your thread, and we are glad to hear that the issue is now solved after installing the new Arc Control version 1.73.5335.2. We will now proceed to close this thread. If you need any other information, you should open a new question, as this thread will no longer be monitored.


Best regards

Jean O.

Intel Customer Support Technician


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