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Intel arc 750 graphics card Game Crashing

Netzone
Beginner
1,115 Views

Intel arc 750 graphics card, testing League of Legends found that you can not set to disable the window full screen optimization.

Set up the registry as follows:

[HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Layers]
"D:\\Game\\League of Legends.exe"="~ DISABLEDXMAXIMIZEDWINDOWEDMODE"
"D:\\LeagueClient\\LeagueClient.exe"="~ DISABLEDXMAXIMIZEDWINDOWEDMODE"

 

In addition, the test found that the intel control panel frequently appears randomly stuck phenomenon.

 

 

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Hugo_Intel
Moderator
1,082 Views

Hello Netzone


Thank you for posting on the Intel Communities. I am sorry to hear that you are experiencing issues with League of Legends when using your Intel® Arc™ A750 Graphics. Please let us know the following information:


  • Is these settings something that you can modify through the in-game settings, or is it just found on the Windows registry?
  • What happens when you try to modify the settings?
  • Please provide screenshots of the issue.
  • Create a log file with the Intel® System Support Utility and attach it.


Best Regards,


Hugo O.

Intel Customer Support Technician.


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Netzone
Beginner
1,072 Views

I'm a Chinese user,I'm sorry I can't provide a valid screenshot.

But you can set it through the windows registry or right click on the program and select the compatibility option.

League of Legends will have a reconnection situation and cannot enter the game.

 

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Hugo_Intel
Moderator
1,048 Views

Hello Netzone


Thank you for providing this information. We would like to get the following information to continue assisting with this problem:


  • Please share with us the Intel® System Support Utility report following the instruction in my previous.
  • Please share with us a short video showing the behavior.
  • Is Resizable BAR enabled on your system?


Best Regards,


Hugo O.

Intel Customer Support Technician.


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Andres_Intel
Moderator
999 Views

Hello Netzone, 

 

Were you able to check the previous post?  

Let us know if you still need assistance.   



Best regards,  


Andres P.  

Intel Customer Support Technician


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Hugo_Intel
Moderator
955 Views

Hello Netzone

  

I hope you are doing fine. 

  

I have not heard back from you. So I will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored. 

  

Best regards, 

 

Hugo O.  

Intel Customer Support Technician. 


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Hugo_Intel
Moderator
928 Views

Hello Netzone


W would like to follow up about this issue, before closure, and we want to know the reason fro changing this setting for the game as it works fine at the default settings. Please let us know.


Best Regards,


Hugo O.

Intel Customer Support Technician.


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Netzone
Beginner
917 Views

In the Chinese Internet cafe environment, League of Legends has a certain chance of switching to the windows desktop black screen in the game, and the Nvidia graphics card settings have no problems.

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Hugo_Intel
Moderator
902 Views

Hello Netzone


Thank you for letting us. Could you please share a video of this issue, so we can have a better understanding of the problem and do research about it?


Best Regards,


Hugo O.

Intel Customer Support Technician.


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Hugo_Intel
Moderator
862 Views

Hello Netzone


Please share with us the information requested in my previous post, so we can further assist you with this issue.


Best Regards,


Hugo O.

Intel Customer Support Technician.


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Hugo_Intel
Moderator
841 Views

Hello Netzone


We want to let you know that we are now investigating this issue and a potential fix is already in the testing phase, however, there is no estimated time for the fix to be released at the moment but rest assured that we are working on a fix now.


Best Regards,


Hugo O.

Intel Customer Support Technician.


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