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Greeting,
So, my problem is this. I use a 2-pc setup to record and stream. Gaming PC all it does is game, streaming/recording PC all it does is record or stream it never plays a game it just runs OBS and that's all it does. I just purchased a Sparkle A380 6GB just to use as encoder on the stream/recording PC.
That PC consists of a Ryzen 2600 16GB Ram on gigabyte GA-AX370m-DS3H mother board so I'm not able to enable resize bar cause of the CPU not being 3000 series or above. The problem I am having is that when I go to record or stream the GPU just max's out its utilization so it causes encoder lag like a lot 97%. This is no matter the output resolution or quality. I have gotten it to work twice though and even encoding at 1440p it never reached 80% CPU load but like I said its only did this twice.
So, I installed a game on to it (Alien Isolation) and it recorded and played that game just fine using the intel recording feature.
So, my question is, do I need Resizable bar just to use it for the encoder and not to game?
and if not, how could I fix this problem.
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Hello Scott48,
Thank you for posting in Intel Communities.
I understand that you have several concerns regarding your Intel Arc A380 from Sparkle and rest assured that we will do our best to assist you.
For us to have a better look at your system and provide you with an accurate recommendation, please provide the following information:
- Is there other application open when you utilize your PC for streaming?
- Is it working normally before?
- If it is, any recent changes made before this issue occurred?
- When did you first observed the issue?
- Please provide the SSU logs. You can follow the instructions indicated on this article, How to get the Intel® System Support Utility Logs on Windows* for your complete guide and attach the txt file here.
Looking forward to your response.
Best regards,
Catulpos_Intel
Intel Customer Support Technician
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Hello Scott48,
I hope you are doing well today.
I just want to check if you were able to view the recent message and please let us know if you require further assistance.
Thanks, and have a nice day!
Best regards,
Catulpos_Intel
Intel Customer Support Technician
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Hello Scott48,
Since we have no receive any response from you, we will now go ahead and close this query. If you need any additional information, please submit a new question as this thread will no longer be monitored.
Thank you for understanding and have a great day ahead!
Best regards,
JCatulpos
Intel Customer Support Technician

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