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Intel grafic comand center not init

Luis_
Beginner
612 Views

Dears,

 

Please, the Intel grafic comand center not initialize after hibenatition.

When i turno off and turn on the computer ok, Intel grafic initializon work ok.
But when the computer hibernatition it not initialize the comand center grafic intel.
How i can solve?

 

Win 10

Intel HD grafic 630

grafic driver 27.20.100.9664

 

Thank you a lot

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Andres_Intel
Employee
584 Views

Hello Luis_ ,

 


Thank you for posting on the Intel communities.  


I am sorry to hear that you are having issues with your Intel® Graphics Command Center, please answer the questions below for a better understanding of the situation:


  • Take a video of the issue.
  • Download, run, save, and attach the report for the following tools: 


  1. Report for Intel® Graphics Drivers: https://www.intel.com/content/www/us/en/support/articles/000005848/graphics.html
  2. Intel® System Support Utility for Windows (SSU): https://www.intel.com/content/www/us/en/download/18377/intel-system-support-utility-for-windows.html

You can find the steps on the link: https://www.intel.com/content/www/us/en/support/articles/000057926/memory-and-storage.html



Regards,  


Andres P. 

Intel Customer Support Technician


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Andres_Intel
Employee
562 Views

Hello Luis_ ,



Were you able to check the previous post?  

Let us know if you still need assistance.   

 


Best regards,  


Andres P.  

Intel Customer Support Technician


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