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Hello Hifjul_Karim,
Thank you for posting on the Intel
To have a better understanding of the situation, please answer the following questions:
- Is the graphics card an Intel Branded Card or is it of another brand?
- Take screenshots of the game settings, this will help us in case we need to replicate the issue.
- To know our system environment, download and attach the report for the following tool Intel® System Support Utility for Windows (SSU), you can find the steps on the link How to get the Intel® System Support Utility Logs on Windows.
Regards,
Andres P.
Intel Customer Support Technician
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Hello Hifjul_Karim,
Were you able to run the Intel® SSU to know your system environment?
Let us know if you still need assistance.
Best regards,
Andres P.
Intel Customer Support Technician
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Hello Hifjul_Karim,
We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.
Best regards,
Andres P.
Intel Customer Support Technician
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