Low FPS and Performance Enabling RT and XeSS Cyberpunk 277

[addelucas123]

Good morning, Dear Intel, I'm David, I want to know the information regarding Cyberpunk 2077, I need to know when you are going to improve the performance of Cyberpunk 2077, Because I am playing 32 to 44 FPS with a 2560x1440p resolution, The configuration I am using is all in ultra with RT activated which would be ultra Intel XeSS quality mode, Getting 32 to 44 FPS, It is supposed that if it is 10% faster Intel Arc A770 16GB vs RTX 3060 and I play that it can surpass RTX 4060, It should be close to 65 to 70 FPS with everything to maximum, with Ray Tracing in Ultra in game settings in Ultra and Intel XeSS in quality mode with a 2560x1440p resolution, We are not getting any benefit regarding the Intel Arc A770 16GB LE graphics, I want to know please, if you are going to improve or not improve cyberpunk 2077? At least you can get a 10% performance improvement, when 100% improvements are reached things change, I see that you take it as fools to the users and it is not like that, I am happy with your Intel Arc producer and very competitive and I support you, But the graphics that I have Intel Arc A770 16GB, can handle everything to the maximum, with Ray tracing ultra we go everything in ultra with Intel XeSS quality mode it can perfectly reach 65 to 70 FPS, with its 16GB higher memory speed etc, I understand that it is a demanding and demanding game

Where do I run Cyberpunk 2077? GOG

Graphics card: Intel Arc A770 16GB Limited Edition

Intel Arc A770 Graphics Card Drivers: 32.0.101.6790

Beta drivers won't install. Why? Beta. These are preliminary versions of graphics drivers. These drivers are made available to the public for testing purposes before the final, stable release.

[DhannielM_Intel]

Hello addelucas123, 

Thank you for contributing to the community. I came across an article that addresses the issue you're experiencing. Please take a look at this article regarding Performance When Activating Ray Tracing in Ultra Quality Defaults to 25-30 FPS in Cyberpunk 2077* When Using Intel® Arc™ A770 Graphics.

I also have a few questions that might help us troubleshoot further:

• Have you recently updated your game version? According to GOG, the latest version is 2.2, and the article mentions that a fix was included in version 1.62.
• Are there any background applications running that could be affecting performance?
• Could you try updating your graphics driver to version 32.0.101.6795?

Best regards,

Dhanniel M.

Intel Customer Support Technician

[addelucas123]

Have you recently updated your game version? According to GOG, the latest version is 2.2, and the article mentions that a fix was included in version 1.62. I use the latest version 2.2, checked files and persists performance

Are there any background applications running that could be affecting performance? I'm not running anything, background.


Could you try updating your graphics driver to version 32.0.101.6795? I can update I can, but I'm sorry Beta I don't install, I prefer to install stable WHQL

[addelucas123]

1. Have you recently updated your game version? According to GOG, the latest version is 2.2, and the article mentions that a fix was included in version 1.62. I use the latest version 2.2, checked files and persists performance

2. Are there any background applications running that could be affecting performance? I'm not running anything, background.


3. Could you try updating your graphics driver to version 32.0.101.6795? I can update I can, but I'm sorry Beta I don't install, I prefer to install stable WHQL

Please also say Intel Driver Engineers I understand your situation, that you improve the performance as much as possible, and I'm sorry for creating new ones, I thought you couldn't talk here again,

Please also say Intel Driver Engineers I understand your situation, that you improve the performance as much as possible, and I'm sorry for creating new ones, I thought you couldn't talk here again,

[DhannielM_Intel]

Hello addelucas123, 

Thank you for your prompt response, I appreciate your support to us. Though to gain a comprehensive understanding of your system, please use the System Support Utility (SSU). This tool will generate a text file compiling all your system information. You can follow the instructions at this link and send the text file here: Help Guide for the Intel® System Support Utility

I would like to visually see the FPS you are getting with Cyberpunk 2077, therefore could you try installing the CapframeX. This third-party tool can record your FPS while you play. For instructions and guidance, please follow this link. Please record the FPS for at least 5 minutes of gameplay and then send the JSON file here in this thread. Lastly, could you share your a screen shot of your in-game graphics and display setting?

Best regards,

Dhanniel M.

Intel Customer Support Technician

[DhannielM_Intel]

Hello addelucas123, 

I wanted to follow up to see if you've had a chance to review my previous response. I've requested some information that will aid in investigating the issue. Please share the details in the thread at your earliest convenience.

Best regards,

Dhanniel M.

Intel Customer Support Technician

[DhannielM_Intel]

Hello addelucas123, 

Since I haven't received a response from you, I will proceed to close this inquiry. If you require further assistance, please feel free to submit a new question, as this thread will no longer be monitored. Thank you for your understanding.

Best regards,

Dhanniel M.

Intel Customer Support Technician