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Lumion & Enscape Rendering Glitch with Arc 770

abido82
Beginner
1,017 Views
Just bought a new PC with intel ARC 770 16GB with Core i5 13500 processor, but kindly follow the attachment below. Lumion has a massive glich & enscape stuck on loading screen after 5% loading.
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Jean_Intel
Employee
985 Views

Hello abido82,

 

Thank you for posting on the Intel️® communities. We would be more than glad to help you.

 

We would like to inform you that Intel is working with both application developers to adopt Intel Graphics. Unfortunately, we cannot provide an estimated time for updates at this moment, but you should rest assured that we are working on it.

 

We will proceed to bring your information and check the issue internally. We will post back soon with more details. 

 

Best regards

Jean O.

Intel Customer Support Technician

 

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Jean_Intel
Employee
772 Views

Hello abido82,


Thank you for your patience in waiting for a response on the matter. We would like to let you know that in Lumion 23 the flickering textures/graphics issue (not the menu corruption) should be fixed with the driver 31.0.101.5081 and newer. Let us know if the issue remains with the new driver version.


Best regards

Jean O.

Intel Customer Support Technician


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Jean_Intel
Employee
733 Views

Hello abido82,


We would like to check on your thread to see if you have been able to test the new driver 31.0.101.5081. Let us know if the Lumion flickering problem persists.


Best regards

Jean O.

Intel Customer Support Technician


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Jean_Intel
Employee
692 Views

Hello abido82,


Since we have not heard back from you, we will proceed to close this thread. We would like to confirm that the flickering issue is now solved with the driver 31.0.101.5081 and newer. If you require further troubleshooting, open a new thread, as this one will no longer be monitored.


Best regards

Jean O.

Intel Customer Support Technician


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