Mecha BREAK completely unplayable and broken on Intel Arc GPUs

[Saveno]

The game Mecha Break is in a Beta at the moment but is pretty much unplayable on Arc GPUs.

People on Discord reporting the same. There are graphical glitches everywhere. 

Here is a Video that shows how broken everything is: https://streamable.com/24xr08

Intel Arc A770 - 16GB

Driver: 32.0.101.5768

doitsujin/dxvk: Vulkan-based implementation of D3D8, 9, 10 and 11 for Linux / Wine (github.com) works as a workaround for now. Just place d3d11.dll and dxgi.dll into the game folder.

[RobbieR_Intel]

Hello Saveno,

Thank you for bringing this to our attention. We understand that graphical glitches are impacting the playability of Mecha Break on Arc GPUs during its Beta phase but worry not, I will do my best to help you out.

Please answer the following questions:

• Is the performance issue isolated to a particular area on the game or action such as combat scenes.
• Would you be able to provide screenshots or describe the graphic settings used in-game?

Please submit a CapFrameX capture data (.json files) reproducing the issue.

• Capture data at least 3 times to define a good performance baseline.

About CapFrameX

This is a 3rd party tool for frametimes capture and analysis based on Intel's PresentMon. The overlay is provided by Rivatuner Statistics Server (RTSS).

CapFrameX Installation instructions:

1. Go to https://www.capframex.com/download and download the latest version of CapframeX.
2. Go to https://www.guru3d.com/files-details/rtss-rivatuner-statistics-server-download.html and download the latest version of RTSS.
3. Unzip both installers and install them.
4. Launch CapFrameX and then close it. This is so it creates the user Configuration folder.
5. Download and unzip the file OverlayEntryConfiguration_0.json (attached in this post) with the recommended RTSS configuration.
6. Paste this file to %userprofile%\Documents\CapFrameX\Configuration.
7. In the Capture tab, set the "Capture time" to 0. This is to remove the preset limit in capture time.
8. In the Overlay tab, uncheck "Auto-Disable OSD" and click the save icon.

Capturing the Performance Data:

1. Open CapframeX and do NOT minimize or close it.
2. Open the game and go to the part of the game you need to be to reproduce the issue. You should see the RTSS overlay in the top left corner of your screen, with the status "<game name> ready to capture…".
3. Press F11 to start capturing data and reproduce the issue. The Status in the overlay will change to "Recording frametimes XX s".
4. Once you have reproduced the issue, press F11 to finish the data capturing. The Status in the overlay will change to "Processing data".
5. Back to CapFrameX, you can find all the data captures in the left panel of the Analysis tab. Clicking any one of these captures will display the results on the right.
6. To export the data captured as a JSON file, right click the capture and click on "Copy/paste recording file(s)".

We look forward for your response!

Best regards,

Robbie R.

Intel Customer Support Technician

[RobbieR_Intel]

Hello Saveno,

I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.

Best Regards,

Robbie R.

Intel Customer Support Technician

[Saveno]

The Playtest is over so i cant capture any performance data.

And the problem exist in the entire game, not just in single areas. 

[RobbieR_Intel]

Hello Saveno,

Thank you for providing this information. Since the playtest is over and you have mentioned the performance issues are present throughout the entire game, I will need to raise this matter to our Engineers for further investigation.

We will further review this concern, and we will get back to you as soon as possible.

Thank you for your patience and understanding.

Best Regards,

Robbie R.

Intel Customer Support Technician

[RobbieR_Intel]

Hi Saveno,

Thank you for patiently waiting. Since you have mentioned that there are reports from Discord regarding this issue, would it be possible for you to provide the link or provide screenshots of those reports?

Best Regards,

Robbie R.

Intel Customer Support Technician

[RobbieR_Intel]

Hello Saveno, 

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Robbie R.

Intel Customer Support Technician