Mi dà un errore su Fortnite

[SANK3ER]

MI DÀ UN ERRORE SUO FORTNITE APPENA SCARICO UN driver vecchio il gioco funziona appena le scarico uno nuovo tipo l'ultimo uscito non funziona voglio sapere il motivo grazie
Con la intel11th35G7 2.40 GHZ

[Senkuchan]

What is the error message and the driver version you’re using? Please specify.

[SANK3ER]

Crasha il gioco con l'ultimo driver della scheda video Intel iris c'è graphics ma da molto tempo questo tanta gente sta riscontrando questo problema e vorrei capire il perché crasha con gli ultimi driver il gioco fortnite

[ACarmona_Intel]

Hello SANK3ER,

Thank you for posting in our communities.

Si prega di notare che posso supportarvi solo in inglese. Ho utilizzato strumenti di traduzione web per tradurre questa risposta, quindi potrebbe esserci una traduzione errata.

In order for me to provide you the appropriate reason and recommendation on the Fortnite issue, kindly provide the following information:

• Please share the error message on Fortnite that you encounter after updating your graphics driver to the latest. If you can provide a photo of that error message, that would be better.
• Generate an SSU report to help me further analyze important details on your system, such as the OS build number, graphics driver version, etc. To generate the SSU report, please refer to the article: How to Get the Intel® System Support Utility Logs on Windows. Please send me the generated SSU.txt file.

I look forward to your response!

Best regards,

Carmona A.

Intel Customer Support Technician

[ACarmona_Intel]

Hello SANK3ER,

I am checking in with you to see if you already have the information that I requested in order for me to continue to further investigate our issue.

Thank you!

Best regards,

Carmona A.

Intel Customer Support Technician

[ACarmona_Intel]

Hello SANK3ER,

This is only a quick follow-up; I just wanted to check in with you, as I haven't received any feedback from you.

Thank you for your understanding.

Best regards,

Carmona A.

Intel Customer Support Technician

[ACarmona_Intel]

Hello SANK3ER,

This is only a quick follow-up; I just wanted to check in with you, as I haven't received any feedback from you.

Thank you for your understanding.

Best regards,

Carmona A.

Intel Customer Support Technician

[ACarmona_Intel]

Hello SANK3ER,

I hope you are doing well.

Since I have not heard back from you, I will now be closing our case.

If, in case you are just busy and still needed assistance, please submit a new question on our community: https://community.intel.com/, as this thread will no longer be monitored.

Thank you.

Best regards,

Carmona A.

Intel Customer Support Technician