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Hi, is there an estimate when patch with FPS fix for PoE2 could be released? In intense locations it drops to 5 fps with all graphics on low in Full HD with any upscaler on lowest possible.
My PC specs: 7500F, DDR5-6000 32GB, Maxsun B580.
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Hello Zeft,
Thank you for posting in Intel Communities.
This issue has already been reported to us and currently being worked on. To help with the investigation, please help provide the following:
1) Is your system a pre-built or a custom-built PC?
2) What is the current graphics driver installed?
3) From which gaming platform was the gam obtained from?
4) Share your SSU log file, so we can check your system build and properly isolate possible root cause.
5) Describe the performance issue as best as you can. (E.g. FPS drop when entering ‘x’ or ‘y’ section)
6) Provide screenshots or describe the graphics settings used in-game. (E.g. Ultra quality preset, video resolution, ray-tracing on, etc.).
7) Submit CapFrameX capture data (.json files) reproducing the issue. Capture data at least 3 times to define a good performance baseline.
- Display/Monitor make and model and share its specification's page.
- Are you using direct cables (HDMI to HDMI) or using converters/adapter's hub)?
- PSU make and model.
I look forward to your response.
Best regards,
JeanetteC.
Intel Customer Support Technician
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1) Custom built PC
2) 32.0.101.8135
3) Steam
4) Submitted below
5) FPS drops when there's a lot of particles and action going on OFF and ON screen. Even if I can't see it on screen, it still lags
6) Submitted below
7) Sorry, couldn't figure out how to do it. Will try to do it later
LG 24FGN60R-B
HDMI to HDMI
- Corsair GS800
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Hello Zeft,
Thank you for providing the necessary information. This will significantly aid our ongoing investigation into resolving the issue. We will continue to address this matter internally and will keep you informed with updates as soon as they become available.
Best regards
Jed G.
Intel Customer Support Technician
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Hello Zeft,
Thank you for reporting this issue. Our priority is to target the most popular games and apps to focus our efforts on providing a high quality, stable experience for the broadest set of users. We will continue to improve our software performance and compatibility throughout this year and beyond. While we can’t accommodate your request at this time, please watch on our website for any possible changes to this situation.
For future assistance, please create a new post as this thread will no longer be active.
Sincerely,
JeanetteC.
Intel Customer Support Technician

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