Performance Issue on Apex Legends

[YenMahimo]

Are you guys aware of the performance issue on apex legends? if not please  let me know what you guys Gona do about it. 

[JedG_Intel]

Hi YenMahimo,

Thank you for posting at Intel Community Forum.

It seems that you are experiencing performance issues with Apex Legends and for me to have a better approach on getting a resolution to this, please share the information below.

1. What exact issue are you having (crashing, FPS drop, etc.)?

2. Is the issue isolated to Apex Legends?

3. What game distribution platform are you using (Steam, Epic Games, etc.)?

4. Was this working fine before? If yes, did you make any recent changes to the system?

5. When does the issue occur?

For further troubleshooting, you may also check out this link: Low Performance in Apex Legends

Additionally, to have a better understanding of your system configuration and components please generate System Support Utility (SSU) report. Please follow instructions here and send the report - How to get the Intel® System Support Utility Logs on Windows*

I hope to hear from you soon.

Best regards,

Jed G.

Intel Customer Support Technician

[JedG_Intel]

Hello YenMahimo,

I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.

Best regards,

Jed G.

Intel Customer Support Technician