Performance issue in certain DX11 games

[Fedora]

The Batman Arkham Knight game does not open.

There is a major performance problem in The Evil Within 1 and 2 games, especially when FPS is limited. Dropping occurs when fast camera movements are made. 0.1% FPS values ​​are very low. I play via Epic Games Launcher.

[DeividA_Intel]

Hello Fedora,  

Thank you for posting on the Intel® communities. I can imagine how frustrating this is for you.

To have a better view of this issue, I would like to confirm the following:

1. Run the Intel® System Support Utility (Intel® SSU) to gather more details about the system.  

• Download the Intel® SSU and save the application on your computer: https://www.intel.com/content/www/us/en/download/18377/intel-system-support-utility-for-windows.html  
• Open the application, check the "Everything" checkbox, and click "Scan" to see the system and device information. The Intel® SSU defaults to the "Summary View" on the output screen following the scan. Click the menu where it says "Summary" to change to "Detailed View".  
• To save your scan, click Next and click Save.  

2. Is this issue recent? were these games working fine before?

Regards,  

Deivid A.  

Intel Customer Support Technician 

[Fedora]

In The Evil Within, I get poor performance in the sequence where we first take control. But The Evil Within 1 does not perform as bad as The Evil Within 2. Again, all settings are on the highest and I am using borderless fullscreen. Sometimes when I start the game and click somewhere else or press alt+f4, I encounter the "not responding" error. When I click "Wait for response", the game gets fixed after a while.

Hello! I leave this link. This is a problem that has not been solved for a long time. Batman Arkham Knight game has been like this for months. When we look at The Evil Within 1 and 2, nothing changes. https://www.reddit.com/r/IntelArc/comments/12208wq/without_dxvk_arkham_knight_doesnt_launch_anyone/ 

https://youtu.be/iulGTI4LviU In the YouTube video whose link I left, if you use DXVK instead of DX11, the performance is much better. 

[DeividA_Intel]

Hello Fedora, 

Thanks for the information provided. I have noticed you are using an Intel Arc A770 GPU, and Intel has a forum thread for this product. I will move this thread to the right forum and an especialist will get in contact with you as soon as possible.

Forum: https://community.intel.com/t5/Intel-ARC-Graphics/bd-p/arc-graphics

Thanks for your comprehension.

Regards,  

Deivid A. 

Intel Customer Support Technician

[Hugo_Intel]

Hello Fedora

Thank you for posting on the Intel️® communities.  

We understand you have opened a (chat/email/phone) support case with us, and we will continue to help you through that channel now. We will therefore close this community case. Please, keep in mind that this thread will no longer be monitored by Intel, in case that you have further questions, please open a new thread. 

Thanks for your understanding.  

Best regards, 

Hugo O.  

Intel Customer Support Technician.