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Periodic fans function - Arc A770 sparkle oc 16gb

Anas2
Beginner
494 Views

Hi

I have an issue with my Arc A770 sparkle oc 16gb.

The fans starts spinning periodically after 30 sec or so, even with 0 load as its shown in picture.

 

Graphics Driver : 31.0.101.5534. Likewise with previous driver version.

steps to reproduce the issue : The graphics card was installed one month ago, since then i noticed the issue.

CPU : RYZEN 5 7600 

RAM : 32GB

OS : WINDOWS 11 PRO

PSU : CORSAIR 750W FULLY MODULAR

 

 

 

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ACarmona_Intel
Moderator
461 Views

Hello Anas2, 


Thank you for posting in our communities.


Please generate an SSU report to help me further analyze important details on your system. To generate the SSU report, please refer to the article: How to Get the Intel® System Support Utility Logs on Windows. Please send us the generated SSU.txt file.


Furthermore, may we know what troubleshooting steps you have already performed? so we can avoid recommending them again.


We look forward to your response!


Best regards,

Carmona A.

Intel Customer Support Technician


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ACarmona_Intel
Moderator
437 Views

Hello Anas2, 


We are checking in with you to see if you already have the answers to our questions so we can further isolate our issue.


Thank you, and have a great day! 


Best regards, 

Carmona A.

Intel Customer Support Technician


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ACarmona_Intel
Moderator
375 Views

Hello Anas2, 


Again, we are checking in with you to see if you already have the answers to our questions so we can further isolate our issue.


Thank you, and have a great day!


Best regards,

Carmona A.

Intel Customer Support Technician


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ACarmona_Intel
Moderator
375 Views

Hello Anas2, 


We have not heard back from you, so we will close this enquiry now. If you need further assistance, please submit a new question, as this thread will no longer be monitored.


Thank you, and have a great day ahead.



Best regards, 

Carmona A.

Intel Customer Support Technician


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