Please continue investigate discord streaming issue and alt tab

[FachryNugraha]

https://community.intel.com/t5/Intel-ARC-Graphics/Intel-Arc-B580-Severe-Freezing-During-Multitasking-and-Streaming/m-p/1695731/emcs_t/S2h8ZW1haWx8dG9waWNfc3Vic2NyaXB0aW9ufE1CT09VQjQ1UzNENDc5fDE2OTU3MzF8U1VCU0NSSVBUSU9OU3xoSw#M25850

[JeanetteC_Intel]

Hello FachryNugraha,

Thank you for reaching out to Intel Communities.

I noticed that the other community thread is still open and actively being addressed. I understand you're experiencing a similar issue with your Intel® Arc™ B580 Graphics. To help us better understand the problem, could you please provide the following information:

• Are you using an Intel-branded Arc B580?
• What troubleshooting steps have you attempted so far?
• Could you share a short video demonstrating the issue?
• What are the specifications of your power supply?
• Please generate the SSU logs for your system. You can find instructions on how to do this at the following link: https://www.intel.com/content/www/us/en/support/articles/000057926/memory-and-storage.html

I look forward to your reply.

Best regards

JeanetteC.

Intel Customer Support Technician

[FachryNugraha]

Hello JeanetteC

Just continue on investigate this issue

https://community.intel.com/t5/Intel-ARC-Graphics/Intel-Arc-B580-Severe-Freezing-During-Multitasking-and-Streaming/td-p/1690562

You can get the exact data

Many users are trying to see this issue through

Thankyou

[JeanetteC_Intel]

Hello FachryNugraha,

Thank you for bringing up this issue and following up on the other thread. Since that thread remains open and is currently under investigation, we'll concentrate on addressing the issue there. Please keep an eye on that page for further recommendations and updates, as I will be closing this thread now. If you require assistance in the future, please submit a new question, as this thread will no longer be monitored.

Sincerely,

JeanetteC.

Intel Customer Support Technician