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Radiosity in Control not selectable

misterrumbles
Beginner
1,720 Views

When launching Remedy's 'Control.' The settings do not allow for radiosity adjustments claiming it requires DXR API and Direct X 12, and it is being launched from the direct X 12 executable.

Running on Arc A770 with i7-9700K, 24 gb RAM.

Driver version .4123

Radiosity appears to be working in game.

Screenshot of the issue attached.

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5 Replies
Hugo_Intel
Employee
1,694 Views

Hello misterrumbles


Thank you for posting on the Intel® ARC™ Graphics Communities. I am sorry to hear that you are experiencing issues when trying to enable RayTracing on Control. Please let me know the following information in order to assist with this issue:


  • Where was the game downloaded from? (Epic, Steam)
  • I see that you are using the latest driver version 30.0.101.4123, Was this issue also happening in previous versions of the drivers?


Best Regards,


Hugo O.

Intel Customer Support Technician,


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misterrumbles
Beginner
1,687 Views
Hi Hugo,
It was downloaded off of steam. It was happening also with the previous driver that wasn’t the beta driver. The radiosity appears to be rendering on screen but the ability to change the controls in settings isn’t available.
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Hugo_Intel
Employee
1,668 Views

Hello misterrumbles


Thank you for sharing this information with us. Please let's try the following:

  • Launch the "Steam" app.
  • Select "Library" and Right-click on the "Control" game from the list.
  • Navigate to "Properties" and Select "General " setting.
  • Key in "-dx12" on "Launch Options"  box to enable Ray Tracing in the game and close "General" menu.
  • Relaunch the game again and check Ray Tracing on "Display" game settings.


Best Regards,


Hugo O.

Intel Customer Support Technician.


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misterrumbles
Beginner
1,660 Views

That solved it. Thanks for your help, Hugo - Much appreciated!

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Hugo_Intel
Employee
1,589 Views

Hello misterrumbles


We're glad to know the information helped. Hopefully, it will help other community members. Since the thread is now solved, we will close it. If you need any additional information, please submit a new question as this thread will no longer be monitored.  


Best Regards, 


Hugo O.

Intel Customer Support Technician.


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