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Spider man miles morales

lewis2023
Beginner
2,762 Views

So i got this laptop with intel iris xe built in and i watched multiple videos on the game spider man miles, anyways every cutscene there is weird little squares and everyone is saying we need a driver update so if anyone could forward this to the guys up top that would be amazing just to let them know the 235101dudes and dudetts with the low end machines need some help.

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8 Replies
Hugo_Intel
Employee
2,732 Views

Hello lewis2023


Thank you for posting  Intel® ARC™ Graphics Communites. I am sorry you are experiencing graphics corruption issues when playing Spider Miles Morales on your system.


Could you please share with us a link to a video or a screenshot of the issue that you see so we can have a better understanding of the problem?


Best Regards,


Hugo O.

Intel Customer Support Technician.


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lewis2023
Beginner
2,730 Views

https://youtu.be/DjA8kpqfXWA 

 

 

this is also a link to a video that someone else is having the same issues

 

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lewis2023
Beginner
2,730 Views

here are some screenshots, i saw other people speaking about this and alot of people using intel are getting this problem. 

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Hugo_Intel
Employee
2,675 Views

Hello lewis2023


Thank you for sharing the information. This issue has been reported and our dev team is currently investigating it, there is no estimated time for a fix to be released at the moment. You can reference the Bug ID 14018606256 in case you want to check the status of the issue in future threads.


Best Regards,


Hugo O.

Intel Customer Support Technician.


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lewis2023
Beginner
2,642 Views

so i bought intel and you dont fix bugs? cant you guys not like share the bugs between each other this is stupid its been happening since mid 2022 and still no fix? 

 

do not buy intel 

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Hugo_Intel
Employee
2,577 Views

Hello lewis2023


We appreciate your feedback and support. For this specific issue, we continue to investigate it to come up with a fix for it. Please look forward to future driver updates that should implement the fix for the game.


Best Regards,


Hugo O.

Intel Customer Support Technician.


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Hugo_Intel
Employee
2,538 Views

Hello lewis2023


I see there are no further questions related to this issue. We will now proceed to close this thread. feel free to open a new topic if you need further assistance.


Best Regards,


Hugo O.

Intel Customer Support Technician.


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Jae20
Beginner
1,301 Views
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