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Starfield graphical glitching / crashing

italian
Novice
4,286 Views
latest drivers are installed
Intel i5 13600kf
ARC A770
32GB DDR5
ASRock Z790 pro rs
———-——————
I have done a clean reinstall of the graphics drivers and Starfield. The game will crash when starting a new game, and upon restarting, the game loads, but the textures aren't loading correctly and is unplayable.

attached will be a screencap of the issue

Any information about driver updates for Starfield would be greatly appreciated by the community
1 Solution
Hugo_Intel
Employee
3,892 Views

Hello everyone, @italian

 

Thank you for posting on the Intel® ARC™ Graphics Communities. We apologize for the glitched textures and crashing issues that have come up with Starfield we know is quite frustrating not to be able to play such an anticipated game in proper conditions.

 

We want to let you know that we have released a new driver update version 31.0.101.4672 to resolve some of the most important issues, as usual, we recommend using Display Driver Uninstaller to uninstall previous driver installations:

• Starfield* (DX12) Game load duration is significantly reduced.

• Starfield* (DX12) may experience instability and application crash while launching and during gameplay.

• Starfield* (DX12) may exhibit texture corruptions and scene flickers during gameplay.

 

And we have identified a few other issues that we are also working on at the moment, I will leave the release notes attached to this post or you can also check them on this link. As outlined in the release notes, please note that at the moment we recommend using High Preset graphics settings or below in order to improve the stability.

 

As mentioned in your previous posts we are aware of the situation and will continue to work to improve the overall experience on this game. We appreciate your feedback on this matter.

 

Best Regards,

 

Hugo O.

Intel Customer Support Technician.

 

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8 Replies
Joseph64
Beginner
4,186 Views

it wont even start for me i've got an a770

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Nazrex
New Contributor I
4,167 Views

This is not an Intel Problem.

Its confirmed to be a Bethesda Problem.

Because Bethesda never bothered to test the game on Intel GPU's.

Therefore, Intel likely will never be able to resolve this, and all we can do is wait for Bethesda to either issue a Patch to fix it... or tell us all to go "F***" ourselves and buy AMD cards instead, since thats what they "endorsed" for the Game.

https://www.reddit.com/r/IntelArc/comments/166r6ne/confirmed_starfield_issues/

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italian
Novice
4,118 Views
Although AMD is to blame for the problems in the first place, intel is working on it and should be out before the full launch

https://www.pcmag.com/news/intel-sorry-but-our-drivers-to-play-starfield-on-arc-gpus-need-another
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miyagi90
New Contributor I
2,969 Views

I didn´t see anything that would suggest its proven that Bethesda is to blame.

Don´t get me wrong i think its an issue with that F*****g old engine that runs like a sack of bolts as we say in germany, but i´d like to know why think its bethesdas fault.

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Nazrex
New Contributor I
4,011 Views

Yea... Intel can TRY to fix it, and they can say they're working on a fix for it... 

But again, its Bethesda's problem primarily, as they never even bothered to code the game for Intel GPU's.

So Bethesda is going to have to patch the game before Intel can even produce an ARC Driver that will work with it.

Intel can put out a Driver that likely makes it playable, but the performance is going to be s**t, until Bethesda patches the game.

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Hugo_Intel
Employee
3,893 Views

Hello everyone, @italian

 

Thank you for posting on the Intel® ARC™ Graphics Communities. We apologize for the glitched textures and crashing issues that have come up with Starfield we know is quite frustrating not to be able to play such an anticipated game in proper conditions.

 

We want to let you know that we have released a new driver update version 31.0.101.4672 to resolve some of the most important issues, as usual, we recommend using Display Driver Uninstaller to uninstall previous driver installations:

• Starfield* (DX12) Game load duration is significantly reduced.

• Starfield* (DX12) may experience instability and application crash while launching and during gameplay.

• Starfield* (DX12) may exhibit texture corruptions and scene flickers during gameplay.

 

And we have identified a few other issues that we are also working on at the moment, I will leave the release notes attached to this post or you can also check them on this link. As outlined in the release notes, please note that at the moment we recommend using High Preset graphics settings or below in order to improve the stability.

 

As mentioned in your previous posts we are aware of the situation and will continue to work to improve the overall experience on this game. We appreciate your feedback on this matter.

 

Best Regards,

 

Hugo O.

Intel Customer Support Technician.

 

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Joseph64
Beginner
3,883 Views

This driver works great , i can run the game at 4k maxed out with motion blur turned off dont know what my fps are but it feels good to me, thanks

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Hugo_Intel
Employee
3,816 Views

Hello everyone, @italian


We are glad that the latest driver 31.0.101.4672 has improved your overall experience when playing Starfield on your systems. As pointed out in our previous post there are still some issues we have identified and will continue to work on getting them resolved.


I see this thread has now been marked as resolved, so we will proceed to close it. Please look forward to future driver updates to take advantage of the latest improvements and feel free to open a new topic if you need further assistance.


Best Regards,


Hugo O.

Intel Customer Support Technician.


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