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Steam Big Picture crashes with A750.

Nizaction
Beginner
169 Views

To use the Steam Controller for games, you need to use Steam Big Picture. The problem is when I start a game in Big Picture the game doesn't recognize the controller and a lot of times Steam Big Picture stops working or crashes, sometimes all of steam. Anyone has any idea how to fix it?

 

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3 Replies
Carlos_L_Intel
Moderator
64 Views

Hi @Nizaction


Thank you for posting on the Intel communities. We are sorry to hear that you are having issues with your system, we will do our best to help you.  

  

In order to have a better understanding of the issue, please share with us the following information:  

  

  • When did the issue start? Were there any recent changes?  
  • Is Resizable Bar enabled in the BIOS?  
  • Did you have any other graphics card installed previously?  
  • Download and install the Intel System Support Utility (Intel SSU): https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows Open the application and select "Everything" click on "Scan" to see the system and device information. By default, Intel SSU will take you to the "Summary View". Click on the menu where it says "Summary" to change to "Detailed View".  Click on "Next", save the report and attach it to your response. 

  

Regards,  

  

Carlos L.   

Intel Customer Support Technician 


Robert_Q_Intel
Moderator
23 Views

Hello. Nizaction,



Were you able to check the previous post?  

Let us know if you still need assistance.



Best regards,  

Robert Q. 

Intel Customer Support Technician


Carlos_L_Intel
Moderator
12 Views

Hi @Nizaction


We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question, as this thread will no longer be monitored. 


Best regards,  

Carlos L. 

Intel Customer Support Technician


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