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The problems with these 3 games

salsa25
Beginner
707 Views

1- In Call of Duty: Vanguard in Medium/High/Ultra mode, textures do not load well. But in low mode it is OK
2- In God of War 2018, there is a lot of difference between Max FPS and Min FPS. (55-120)
3- Tiny Tina's Wonderlands game, although the minimum system requirements are similar to Borderlands 3. But the FPS is much lower. And it lags a lot. (Ultra and High)
Please check these.thank you
Arc B 580/13400F/16 RAM (Resizable Bar is enabled in the motherboard and software) 
32.0.101.6913 Installed with ddu

 

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ArchieD_Intel
Moderator
539 Views

Hi salsa25,

 

Thank you for reaching out to the Intel Community Forum. Kindly note that I can assist you with only one game in this thread. For any other games, please create a new thread and share the link here, and I'll be happy to help you with those as well. To assist us in investigating the issue, please provide the following details:

 

  • Does the issue occur only during cutscenes? Or does it also happen during regular gameplay or menus?
  • When did the issue start? Was it after a specific driver update or game patch?
  • What are the troubleshooting steps that you tried so far?
  • Have you tried adjusting the graphics settings?
  • Could you provide a screenshot of your in-game display and graphics settings?
  • Which gaming platform did you use to download the game?

 

I would also like to obtain 3 CapFrameX log to thoroughly analyze the FPS performance. Kindly ensure that the game would run for a minimum of 2 minutes each.

 

Additionally, to gain a comprehensive understanding of your system, please use the System Support Utility (SSU). This tool will generate a text file compiling all your system information. You can follow the instructions at this link and send the text file here. Help Guide for the Intel® System Support Utility.

 

If you have any questions, please let us know. Thank you.

 

Best regards,

 

Archie D.

Intel Customer Support Technician


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salsa25
Beginner
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Hello, thanks for your response.
Two of the games were fixed after I logged in a few times.
I think the shaders weren't fully loaded.
God of War has a problem. Some scenes are 120 FPS, but the fight scenes are 55 FPS. The gameplays on YouTube are the same. I hope these problems will be fixed in the future.
........................................................
I just had a question. Given the high potential of this card, will the problem with old CPUs and the problem of the difference between max FPS and low FPS be fixed in the future?

Many thanks.

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ArchieD_Intel
Moderator
443 Views

Hi salsa25,

 

Thank you for the feedback. The B580 video card's issues with older CPU compatibility and FPS variability might be addressed through future driver updates and software optimizations, potentially reducing these problems. However, some limitations may be inherent to the hardware or older CPUs, and there is no specific timeline for when improvements will occur.

 

Additionally, to address your FPS issue with the God of War, please provide 3 CapFrameX log to thoroughly analyze the FPS performance. Kindly ensure that the game would run for a minimum of 2 minutes each.


If you have any questions, please let us know. Thank you.

 

Best regards,

 

Archie D.

Intel Customer Support Technician


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ArchieD_Intel
Moderator
358 Views

Hi salsa25,

 

Did you have a chance to review the previous post? Please feel free to reach out if you have any questions. Thank you.

 

Best regards,

 

Archie D.

Intel Customer Support Technician


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ArchieD_Intel
Moderator
289 Views

Hi salsa25,

 

Since I haven't received a response from you, I will be closing this inquiry. If you need further assistance, please submit a new question, as this thread will no longer be monitored.

 

Best regards,

 

Archie D.

Intel Customer Support Technician


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