Tomb Raider Definitive Edition, PC Gamepass version. Huge graphics glitch.

[laxesta]

I am currently playing the recently released version of Tomb Raider Definitive Edition on PC Gamepass. 

The game runs so fine, not sure it at 165fps like the refresh rate of my monitor but soooooo buttery smooth it's amazing.

Thing is, I was playing in Easy difficulty mode, default graphics options save Motion Blur which I disabled in the game's launch menu, and chose "Maximized" to play in a window.

The glitch happened after the bad guy grabbed me at the very beginning, and he killed me 'cos I reacted late to the quick time "event".

When he killed me the game loaded again to restart that area and the glitch happened. (that area looked really good until then, but upon loading the checkpoint something corrupted the graphicsI closed and restarted the game and again, it worked like a charm. No glitches, no issues.

I recorded a video of the glitch.

Tomb Raider Definitive Edition 2024 05 06 23 56 20 glitch (youtube.com)

SSU file attached.

EDIT: I loaded that checkpoint several times, I let get myself killed several times but the glitch didn't happen. Still just when the game loads to the very main screen, there are hard to describe oddities happening -like some kind of A letter to the top left of the screen-, but then it looks fine.

[RamyerM_Intel]

Hello laxesta, 

Thank you for posting in the communities. We want to try and replicate this glitch for you. Could you please share with us a screenshot of your game settings? Additionally, aside from 31.0.101.5445, were you able to try other driver version as well? I will be waiting for your reply. 

Ramyer M. 

Intel Customer Support Technician 

[laxesta]

hello  @RamyerM_Intel 

These are the settings I use:

[img]https://i.imgur.com/xPrNymd.png[/img]

[img]https://i.imgur.com/jQolDnQ.png[/img]

[img]https://i.imgur.com/3ihnICU.png[/img]

[img]https://i.imgur.com/HffV3fq.png[/img]

In regards to the driver version, I didn't try previous drivers. Even with the new drivers I couldn't replicate that bug. It happened once, and I had gotten there in the first five minutes of gameplay, it's easy to get there.

I let my character get killed like 10 times or more but the graphics glitch never happened again.

Best regards.

[RamyerM_Intel]

Hello laxesta, 

Thank you for sharing this images. We will proceed in investigating this internally for you and give you an update on this thread as soon as possible.

Ramyer M. 

Intel Customer Support Technician 

[RamyerM_Intel]

Hello laxesta, 

Thank you for your patience during our investigation. Despite our best efforts, we have been unable to replicate the issue you reported. Additionally, our search across various forums has not yielded any similar cases.

As an alternative, we can keep this community thread open to see if other users sees this issue. 

Let us know if this works for you. 

Ramyer M. 

Intel Customer Support Technician

[RamyerM_Intel]

Hello laxesta, 

I hope you are doing well. As we have not heard a response in the past few days, we will proceed in closing your case.

Should other users experience similar issues, we encourage you to initiate a new discussion. This enables us to provide dedicated support and address each case with the attention it deserves.

Ramyer M. 

Intel Customer Support Technician