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Upcoming MMORPG Blue Protocol runs poorly on A770

Saveno
New Contributor I
2,106 Views

Hi, i feel like that the upcoming MMO Blue Protocol is running way worse than it should. In the "field" i'm getting like 60 FPS and in towns it even goes down to 30 FPS here and there. I'm playing on 1080, High Settings and 100% Rendering Scale. I tried different settings, like turning off and on vsync etc but nothing helps improving the FPS.

My friend with a RX 6700-XT and the same CPU is having 120+ FPS in the fields and 70+ FPS in town for comparison.

Since it is one of the most anticipated MMOs that will also get a Beta in the west in the next few months this might be something you want to look into. The developer is Bandai Namco and the Publisher is Amazon Games Studio.

Here is a video with FPS Monitor + Performance Telemetry https://streamable.com/2k0ijf

 

My System:

Ryzen 5 5600x

32 GB Ram

A770

M.2 SSD

 

Driver: 31.0.101.4255

 

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Hugo_Intel
Employee
2,038 Views

Hello Saveno


Thank you for posting on the Intel® ARC™ Graphics Communities. I am sorry you are experiencing low-performance issues on Blue Protocol while using your Intel® Arc™ A770 Graphics.


This title has not been officially released yet and it is still in a BETA state, however, let me check with our team about the next steps to help with this issue. I will post back as soon as I have more information for you.


Best regards,


Hugo O.

Intel Customer Support Technician.


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Saveno
New Contributor I
2,035 Views

Thank you for your reply. The weird thing is that i got 100~ FPS during the Benchmark (https://blue-protocol.com/download/benchmark)

but in the actual game i had performance issues.

 

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Hugo_Intel
Employee
1,998 Views

Hello Saveno


Thank you for your feedback. After checking this information with our team, our advice at the moment will be to wait for future game and performance updates from the game developer since the game is still in a BETA state and is not currently accessible worldwide. Once the game is officially released and if you happen to still experience similar issues feel free to open a new thread to further assist with the problem.


Best Regards,


Hugo O.

Intel Customer Support Technician.


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Hugo_Intel
Employee
1,965 Views

Hello Saveno


Since there are no further questions we will be closing this thread. As advised in my previous post, please do not hesitate to open a new topic to further assist you in case the same issue happens. Please note this thread will no longer be monitored. Thank you for your understanding.


Best Regards,


Hugo O.

Intel Customer Support Technician.


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