Update ARC A Series Triggering Norton Block of Driver 32.0.101.8247

[davidbmidi]

Trying to install Intel GPU Driver DIRECT FROM INTEL Triggers Norton 360 as Threat

I have 2 ARC A series GPUs in 2 machines - an A380, and an A770. It happens on both pc's, both with Norton. Tried turning off smart protection, Norton still blocked the installs. I believe it has to do with the use of Powershell in the install program gfx_win_101.8247.exe package. 

I've not had issues before when using the auto updater or the Intel Graphis Software App.  

Please advise. Thanks in advance....

Dave

Notes below:

Description:
This download installs Intel® Graphics Driver 32.0.101.8247 for Intel® Arc™ B-Series Graphics, Intel® Arc™ A-Series Graphics, and Intel® Core™ Ultra Processors with Intel® Arc™ Graphics.
Version:
32.0.101.8247
Release date: October 23, 2025
Size: 1189.28 MB

Continues to trigger Norton as a virus threat

____________________________

Details

Threat name: IDP.HELU.PSE53%s_cmd
Threat type: Miscellaneous - This is malicious software that could harm your data, computer, or network.
Status: Repaired
Detected by: Behavioral Protection
On PC from: 9/9/25, 2:22 PM Update
Last Used: 10/24/25, 1:07 PM
Startup Item: Yes

Many users
Millions of users in the Norton Community have used this file.

Mature
This file was released 2 months ago.

High
The file risk is high.
____________________________

Activity

Path | Type | Status
C:\Windows\System32\WindowsPowerShell\v1.0\powershell.exe | Process | Terminated
C:\Windows\System32\conhost.exe | Process | Terminated
C:\USERS\xxxx\APPDATA\LOCAL\TEMP\__PSSCRIPTPOLICYTEST_BVQ1FYON.Y4L.PS1 | File | Deleted
960E257C5A92724E9B70600293D65C52 | File | Deleted

ba0dd4fe923e/2025-10-24T18:07:24.837Z

[davidbmidi]

Should have included PC info. Both PC's are on Windows 11 Pro, 25H2. One (5700X AMD CPU and ARC A770 GPU) has 64GB Ram, the second 5600X AMD CPU and ARC A380 GPU) has 32GB Ram.  Have had both machines for a couple of years with no prior problems of this sort (anti-virus issues).

Dave

[DLX2017]

I have the same problem. System consist of a i5-4600k on a MSI PRO 2790-A WIFI with 32GB DDR5 5600 using an ARC A750 Limited  Edition. Windows 11 Home 25H2