What did you guys do with the updates???

[CrisQFChile]

look up this mess

help fix this

[VonM_Intel]

Hi, CrisQFChile.

Thank you for posting in our Community and for bringing this to our attention. I appreciate your vigilance in reporting the visual artifacts after the recent update, and we're here to help ensure your system is running at its best. 

Visual artifacts can sometimes occur after updates, and we’re committed to identifying and resolving the root cause quickly. To better assist you, could you please share the following information:

1. The driver version is currently installed on your system.
2. The specific game or application where you’re seeing the artifacts.
3. Whether you performed a clean driver installation or an upgrade.
4. Any recent hardware or software changes made prior to the issue?
5. What application are you using?

Have a nice day!

Best regards,

Von M.

Intel Customer Support Technician

[CrisQFChile]

thanks for reply

the version is Intel® Graphics Driver 32.0.101.6874

gfx_win_101.6874.exe

SHA256: B530E55532ACB6F24C8234CB0D7CAC6277CA84DAA1B80304AE692D6278184215

this artifacts appears in twitter, youtube, twich, for now

yes, clean update

not any change, and i use brave browser

my specs

intel core i5 14600k

intel arc b580

gigabyte Z790 aours elite ax

32 GB ram

power supply 750W (corsair)

AIO 360 mm nox hummer

latest bios update

[CrisQFChile]

more examples

[VonM_Intel · Accepted solution]

Hello, CrisQFChile.

Thank you for sharing your driver version, system specs, and observations. This is extremely helpful for narrowing down the issue. Since the artifacts are appearing across multiple platforms (Twitter, YouTube, Twitch) and persist even after a clean installation of driver version 32.0.101.6874, it's likely this may be a rendering issue related to hardware acceleration or a driver-level compatibility issue with Chromium-based browsers like Brave.

I’d like to inform you that a new graphics driver is now available, version 32.0.101.6877. As an initial step, I kindly recommend updating your graphics driver to the latest version. Before proceeding with the installation, please use Display Driver Uninstaller (DDU) to perform a clean removal of the current driver. This will help ensure a smooth and conflict-free update process. Kindly let me know the outcome and whether the issue persists across all social media platforms such as Twitter, YouTube, and others. Additionally, if the issue is still the same, kindly utilize the SSU tool, as this will enable me to collect detailed information about your system setup, which could aid in identifying the underlying cause of this issue. 

Best regards,

Von M.

Intel Customer Support Technician

[CrisQFChile]

Dear Technician

I followed your instructions step by step and managed to cleanly install (using the SSU tool) the latest driver. So far, everything has worked perfectly, and the system is very stable.

Then I can only thank you for your time and your help, without which I would still have my problem.

Cristian Vera

[VonM_Intel]

Hello, CrisQFChile.

Thank you for your kind message and for taking the time to follow the recommended steps so thoroughly. I'm truly pleased to hear that the clean installation of the latest driver using the SSU tool resolved the issue and that your system is now running smoothly and stably. Your diligence and methodical approach played a key role in achieving this outcome, and hopefully, it may help other community members experiencing similar behavior. It was a pleasure assisting you, and I’m glad we could work together to get everything back on track. Should you need further support in the future, please don’t hesitate to reach out. Since the thread is now solved, I will proceed to close it. Please keep in mind that this thread will no longer be monitored by Intel. 

Wishing you continued trouble-free operation.

Best regards,

Von M.

Intel Customer Support Technician