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3364 Discussions

Wrong driver number?

Saabjock
New Contributor I
‎12-16-2023 01:49 PM
751 Views

I just downloaded what was listed as the 5122 driver for Intel ARC on the site.

The driver is in fact 5081 as shown in the Device Manager image.

Update: Now amended

 

 

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Jean_Intel
Employee
‎12-19-2023 09:39 AM
688 Views

Hello Saabjock

 

We see that you are trying to update the driver to version .5122; however, version .5081 is installed instead. It would be important to mention that the new driver update contains both 31.0.101.5081/31.0.101.5122 in a driver package. In the installation process, the software installs the correct driver for your system, which usually is 31.0.101.5081.

 

Best regards

Jean O.

Intel Customer Support Technician


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Jean_Intel
Employee
‎12-25-2023 08:23 AM
664 Views

Hello Saabjock


We have not heard back from you, so we will proceed to close this thread now. Note that the new driver update contains both 31.0.101.5081/31.0.101.5122 in a driver package and the software installs the correct driver for your system. If you have any other questions, please open a new thread, as Intel will no longer monitor this thread.


Best regards

Jean O.

Intel Customer Support Technician


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