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arc750 control panel dims my monitor.

mrpopy
Principiante
598 Visualizações

when ı open arc control panel my monitor screen goes darker ıt doesn't go down completely black just a little bit darker any idea why and when ı restart my pc ıt goes to normal?

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3 Respostas
JedG_Intel
Moderador
518 Visualizações

Hello mrpopy,

 

Thank you for posting at Intel Community Forum

 

For me to properly address this concern, please share the following details:

 

1. Was this working fine before?

2. Did you make any recent changes on the system?

3. Does the issue only happen when opening Arc control panel?

4. Please attach a short video clip of the issue

 

Additionally, to have a better understanding of your system components please generate System Support Utility (SSU) report. Please follow instructions here and send the report - How to get the Intel® System Support Utility Logs on Windows*

 

We hope to hear from you soon!

 

Best regards,

Jed G.

Intel Customer Support Technician


JedG_Intel
Moderador
483 Visualizações

Hello mrpopy,

 

I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.

 

Best regards,

Jed G.

Intel Customer Support Technician

 


JedG_Intel
Moderador
424 Visualizações

Hello mrpopy,

 

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

 

Best regards,

Jed G.

Intel Customer Support Technician


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