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arc750 control panel dims my monitor.

mrpopy
Beginner
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when ı open arc control panel my monitor screen goes darker ıt doesn't go down completely black just a little bit darker any idea why and when ı restart my pc ıt goes to normal?

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JedG_Intel
Moderator
396 Views

Hello mrpopy,

 

Thank you for posting at Intel Community Forum

 

For me to properly address this concern, please share the following details:

 

1. Was this working fine before?

2. Did you make any recent changes on the system?

3. Does the issue only happen when opening Arc control panel?

4. Please attach a short video clip of the issue

 

Additionally, to have a better understanding of your system components please generate System Support Utility (SSU) report. Please follow instructions here and send the report - How to get the Intel® System Support Utility Logs on Windows*

 

We hope to hear from you soon!

 

Best regards,

Jed G.

Intel Customer Support Technician


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JedG_Intel
Moderator
361 Views

Hello mrpopy,

 

I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.

 

Best regards,

Jed G.

Intel Customer Support Technician

 


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JedG_Intel
Moderator
302 Views

Hello mrpopy,

 

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

 

Best regards,

Jed G.

Intel Customer Support Technician


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