dp固件升级解决dp线连接显示器uefi启动无法显示bios界面

[j-j]

有没有dp固件升级包解决解决dp线连接显示器uefi启动无法显示bios界面

[ACarmona_Intel]

Hello j-j,

Thank you for posting in our communities.

请注意，我只能用英语为您提供支持。我使用了 Web 翻译工具来翻译这个答案，所以可能有错误的翻译。

Please generate an SSU report to help me further analyze important details on your system, such as the OS build number, graphics model and driver, complete model of your system, etc.

To generate the SSU report, please refer to the article: How to Get the Intel® System Support Utility Logs on Windows. Please send me the generated SSU.txt file.

Best regards,

Carmona A.

Intel Customer Support Technician

[ACarmona_Intel]

Hello j-j,

I am checking in with you to see if you already have the information that I requested in order for me to continue to further investigate our issue.

Thank you!

Best regards,

Carmona A.

Intel Customer Support Technician

[ACarmona_Intel]

Hello j-j,

This is only a quick follow-up; I just wanted to check in with you, as I haven't received any feedback from you.

Thank you.

Best regards,

Carmona A.

Intel Customer Support Technician

[ACarmona_Intel]

Hello j-j,

I hope you are doing well.

Since I have not heard back from you, I will now be closing our case.

If, in case you are just busy and still need assistance, please submit a new question on our community: https://community.intel.com/, as this thread will no longer be monitored.

Thank you.

Best regards,

Carmona A.

Intel Customer Support Technician