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editing problem in pirmire pro and after effect

sojib
Beginner
384 Views

im use last 2 year  arc a 750 and im waiting for full primire pro optimize driver when i running adobe primire pro and after effect when im render my video my cpu use 100% not full gpu use and make slow 

im use  Intel® Graphics Driver 32.0.101.6790 (WHQL Certified) but still not solve problem premire pro and after effect 

and this problem is make intel arc downfall because gamer have youtube channel but their not edit video perfectly 

please solve all video editing problem early

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9 Replies
Deeksha_S_Intel
Moderator
339 Views

Hi Sojib,

 

We would like to inform you that we are routing your query to the dedicated team for further assistance.


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sojib
Beginner
245 Views

how much time for this support

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RobbieR_Intel
Moderator
213 Views

Hello sojib,

 

Thank you for reaching out to us. I understand that when rendering a video while using adobe premiere pro and after effect, your CPU usage maximizes usage instead of your graphics card, you also currently have the latest driver installed on your system.

 

Rest assured, I'll do my best to help you fix this. To further investigate, please answer the following questions:


  • Is Resizable Bar (ReBAR) currently enabled on BIOS?
  • Was this working fine before?
  • What is the manufacturer of your Intel Arc A750?
  • What is the current version of your Adobe Premier?


To assist us in analyzing the details of your system and addressing the issue effectively, we kindly ask you to generate a System Support Utility (SSU) report. This report will provide us with comprehensive information about your system's configuration, helping us identify any potential incompatibilities or issues.

 

To generate the SSU report, please refer to the article: How to get the Intel® System Support Utility Logs on Windows*.

 

I look forward to your response!

 

Best Regards,

 

Robbie R.

Intel Customer Support Technician


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sojib
Beginner
200 Views

 this my SSU report 

 

and me use Adobe Premiere Pro 2025 v25.2.1.002 version

 

I look forward to your response!

 

Best Regards

 

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sojib
Beginner
150 Views

what you all are doing please reply 

 

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RobbieR_Intel
Moderator
141 Views

Hello Sojib,


Thank you for patiently waiting. Upon further review of the provided System Utility Log, I have noticed that your BIOS is not updated to the latest version. Ensure that your BIOS is updated so that it may benefit from the latest configurations of your Motherboard's Original Equipment Manufacturer. 


Please download TUF GAMING B550M-PLUS BIOS 3621 and ensure to install it accordingly.

Additionally, please try to uninstall your current Adobe Premiere and ensure to download the latest version.


If the issue persists, please let me know.


Best Regards,


Robbie R.

Intel Customer Support Technician


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sojib
Beginner
98 Views

not solve my problem  when i render video cpu 100% and gpu only 30 to 40 % use

 

please work very good and hard im sure you all solve this problem next driber update

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sojib
Beginner
87 Views

PLEASE YOU ALL ARE CONTRACT ADOBE FOR THIS PROBLEM SOLVE

 

MY FRIEND HAS NO GPU HE USE RAYZEN 5 5700G AND HER EDITING SMOTH NO PROBLEM 

 

BUT ME USE ARC A 750 ME NOT USE SMOTH LIKE HER CPU VERY FUUNY SUBJECT

 

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sojib
Beginner
30 Views

hey please reply . how my problem solouation 

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