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I was one of the first users of this new graphics card a730m,There are some bugs when I play <Final Fantasy VII Remake >,maybe it looks like a driver error, i hope have a new drivers can be solve the problem as soon as possible
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Do not count on an "emergency" driver update, especially for a game. Best to entertain yourself some othe way in the interim.
Also, your driver is old. Latest driver can be found here:
https://www.intel.com/content/www/us/en/download/726609/intel-arc-graphics-windows-dch-driver.html
Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]
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Hello @chrysalis
Thank you for posting on the Intel® Arc Communities. We would like to know a couple of things:
- When did the issue start?
- To get more information from your system please install, run and attach the logs for the following tool: Intel® System Support Utility for Windows. (Please select de 'Everything' checkbox when you run the tool so we have all the information we need)
- What version of the game is currently installed?
- Have you tested different drivers or versions of the game?
- Do you get this error message when launching the game or if it crashes after playing for a while?
Regards,
Carlos L.
Intel Customer Support Technician.
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Hello @chrysalis,
You can find the Intel® System Support Utility for Windows at the following link: https://www.intel.com/content/www/us/en/download/18377/intel-system-support-utility-for-windows.html
Regards,
Carlos L.
Intel Customer Support Technician.
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Hello @chrysalis
Were you able to check the previous post? Let us know if you still need assistance.
Best regards,
Carlos L.
Intel Customer Support Technician
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Hello @chrysalis
We have not heard back from you, so we will close this thread. If you need additional information, please submit a new question as this thread will no longer be monitored
Best regards,
Carlos L.
Intel Customer Support Technician.
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