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intel arc a750 high gpu usages

rafin1
Beginner
708 Views

hey so im having this weird issue of high gpu usage for really no reason i have the intel arc a750 . heres the problem i have 2 other friends with the same gpu but they don't get this kind of gpu usage while doing the same stuff like , if they use lively wallpaper software there gpu usage will be around 10-20 but mine sets around 40-50 , when they play Minecraft without any mods or any shader there gpu usages sits around 27-37 but mine stays at 83-98 !!!!! the temps were 55-66C i noticed another problem after a 1-2 hours of playing Minecraft my fps suddenly starts dropping yes suddenly it goes from 200 to 8-20fps [with out mods] in a matter of minutes |

i have a ryzen 5 7500f , dd5 6000mhz 16 ram AXMP is disabled so it uses 4800mhz , resizable bar is enabled
please help me out here 

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DhannielM_Intel
Moderator
598 Views

Hi rafin1,


Thank you for posting in the community, to further investigate this situation I want to set your expectation that I will be asking you some questions.


  1. As of the time you are writing the post, are you using the latest Arc graphics driver, specifically the version 32.0.101.5989?
  2. Does the issue recently happen or does this happen the first time you install your GPU to your system?
  3. Also, you mentioned about the Lively wallpaper, are you pertaining on this https://www.rocksdanister.com/lively/ ?
  4. What is the version of minecraft you are currently using? Also, please include the link where you download it.
  5. Can you tell me you the settings that you are using for both Lively Wallpaper and Minecraft?


Also, to better understand your entire system information, please use the System Support Utility (SSU). This will generate a text file that compiles all your system information. You can follow this link for instructions and send the text file here. How to get the Intel® System Support Utility Logs on Windows. I am looking forward hearing back from you.


Best regards,


Dhanniel M.

Intel Customer Support Technician


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DhannielM_Intel
Moderator
533 Views

Hi rafin1,


I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter. 

 

Best regards,

 

Dhanniel M.

Intel Customer Support Technician


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DhannielM_Intel
Moderator
472 Views

Hi rafin1,


Since I haven't heard back from you, I will be closing this thread. Though if you have other inquiries or further assistance, please submit a new post as this thread will no longer be monitored.


Best regards,


Dhanniel M.

Intel Customer Support Technician


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