intel arch güncelleme hatası

[canyuksel]

merhaba intel destek ekibi intel arch uygulamasını intel driver support uygulaması ile indirip kurdum. güncelleştimeleri uzunca bir süre denetleyip sonrasında zaman aşımına uğradı ya da buna benzer bir hata alıyorum. 2 kere de kaldırıp yüklemeyi denedim ancak bir sonuç alamadım. buna yönelik yardım talep ediyorum.

[DeancR_Intel]

Hi canyuksel,

Lütfen size yalnızca İngilizce olarak destek verebileceğimi unutmayın. Bu yanıtı çevirmek için bir web çeviri aracı kullandım, bu nedenle bazı yanlış çeviriler olabilir.

Thank you for posting in the Community!

I would like to clarify and suggest the following:

1. What is the graphics driver you are using?

• Confirm you are using the latest WHQL graphics driver available (let us know the exact driver version you are using).
• A clean driver installation using DDU in safe mode is recommended. Follow this link for instructions.
• You could also test using the latest non-WHQL driver. This driver goes through all Intel quality assurance processes and is safe to use for evaluation.
• Provide a photo of the error.

1. Provide us with the Intel SSU report from your system.

• If you do not wish to submit the SSU report then at least provide us with the following information about your system:
  • Processor make and model.
    • Power Supply make and model.
  • Motherboard make and model.
  • Amount of memory (RAM).
  • Operating System version/build number.

Best regards,

Dean R.

Intel Customer Support Technician

[DeancR_Intel]

Hi canyuksel,

I wanted to follow up on the previous message regarding your inquiry. Have you had a chance to review it? If you have any questions or need further information, please let me know.

Best regards,

Dean R.

Intel Customer Support Technician

[DeancR_Intel]

Hi canyuksel,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Dean R.

Intel Customer Support Technician