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new driver [31.0.101.5333] can't play UNCHARTED™ Legacy of Thieves Collection and Ghosts 'n Goblins Resurrection and some games have problem. PLEASE HELP!
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Manufacturer ASRock
BIOS Mode UEFI
BIOS Version/Date American Megatrends International, LLC. P1.70 , 10/22/2021
Processor 11th Gen Intel(R) Core(TM) i9-11900 @ 2.50GHz
System Model H570M-ITX/ac
Caption Intel(R) Arc(TM) A770 Graphics
Physical Memory (Installed) 32 GB
Caption WD_BLACK SN770 1TB
System Type x64-based PC
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Hello Pongps3,
I noticed you have created a similar post that I have replied to. However, this post is more detailed so we will be continuing in this post and closing the other one as duplicate. Upon checking your specifications, I have found out that we are currently investigating this issue with Uncharted using Intel Arc A770. Just to confirm, did the crash only happened when you updated to 31.0.101.5333 but not on your previous driver?
Ramyer M.
Intel Customer Support Technician
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Hello Pongps3,
I am just following up about the crashing issue in your game, Uncharted: Legacy of Thieves Collection and Ghosts 'n Goblins Resurrection. Feel free to send it to this post so we can further take a look at this for you.
Ramyer M.
Intel Customer Support Technician
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Hello Pongps3,
I have not heard a response from you in the previous days. I hope everything is alright in your system. We will stop monitoring this thread for now but please feel free to post a new question if you still cannot play UNCHARTED™ Legacy of Thieves Collection and Ghosts 'n Goblins with your Intel Arc A770.
Ramyer M.
Intel Customer Support Technician

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