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problemas con halo infinite

SandroSangui
Beginner
1,540 Views

Tengo muchos problemas con reproducir el modo campaña de halo infinite, los sombreadores solo compilan un 10%, tambien cuento con problemas como renderizacion, tasa de fps muy pobre, cierres del juego, etc

He monitoreado el uso de algunos recursos de la pc y resulta que hay un bloqueo de la gpu, esta solo se usa un 56% mientras que la cpu se estan usando hasta un 100% 

cuento con un procesador ryzen 5 5600x y una gpu INTEL ARC 750 Y creo que no deberia de tener algun problema de cuello de botella.

Por otro lado en el multiplayer no tengo ningun tipo de problema, el juego va fluido, con solo algunos glitch graficos en alguna partida.

Me entristece mucho este error ya que me compre la gpu exclusivamente para disfrutar de una manera fluida la campaña de este juego, he leido muchos foros con gente que tiene este problema desde que se lanzo la gpu y aun no lanzan drivers solucionando el problema, creo que ha pasado mucho tiempo y aun no lo solucionan

Espero una respuesta rapida y favorable

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Hugo_Intel
Employee
1,472 Views

Hello SandroSangui


As we pointed out in our previous post we are currently working on both the crash and performance issues with Halo Infinite. Please let us know if you have further concerns.


Best Regards,


Hugo O.

Intel Customer Support Technician.


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Hugo_Intel
Employee
1,518 Views

Hello SandroSangui


Tenga en cuenta que solo puedo brindarle asistencia en inglés. He utilizado una herramienta de traducción web para traducir esta respuesta, por lo tanto, es posible que haya alguna traducción inexacta.


Thank you for posting on the Intel® ARC™ Graphics Communites. I know that not being able to experience your game with an acceptable framerate can be frustrating as well as having crashes.


Allow me to let you know that we are actively working on both issues the crashing problem is outlined in our release notes which you can check at the following link:

https://www.intel.com/content/www/us/en/download/785597/intel-arc-iris-xe-graphics-windows.html


As for the performance issues we have an article indicating we are actively working on it, see below:

Low Performance when Playing Halo Infinite with Intel® Arc™ Graphics.


Please bear with us as we continue to improve the compatibility with this game and rest assured we continue working on these problems.


Best Regards,


Hugo O.

Intel Customer Support Technician.


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Hugo_Intel
Employee
1,473 Views

Hello SandroSangui


As we pointed out in our previous post we are currently working on both the crash and performance issues with Halo Infinite. Please let us know if you have further concerns.


Best Regards,


Hugo O.

Intel Customer Support Technician.


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Hugo_Intel
Employee
1,451 Views

Hello SandroSangui


I see this thread marked as resolved and we are glad the information helped, rest assured e continue to work on these issues with Halo Infinite and please look forward to future driver updates that should implement the corresponding fixes. We will proceed to close this thread but fell free to open a new topic if you need further assistance.


Best Regards,


Hugo O.

Intel Customer Support Technician.


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Hugo_Intel
Employee
1,380 Views

Hello SandroSangui


We wanted to let you know we have had a few driver releases and we wanted to advise you to update to the latest driver version 31.0.101.4826, test the game, and check if the exact same behavior still happens. If so, please let us know if you have been experiencing crashes since the very beginning of the campaign mode or if there are only certain scenarios that crash on your system.


Best Regards,


Hugo O.

Intel Customer Support Technician.


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Hugo_Intel
Employee
1,355 Views

Hello SandroSangui


I wanted to check if you have had the chance to test the driver 31.0.101.4826. As explained in our previous post we have included some fixes for Halo: Infinite so we would like to know if you still happen to experience crashes and if so, please indicate to use where exactly are those crashes happening.


Best Regards,


Hugo O.

Intel Customer Suppor Technician.


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Hugo_Intel
Employee
1,312 Views

Hello SandroSangui


We have not received a response from you, but we wanted to let you know that most performance and crashing issues in Halo Infinite should have been resolved in our latest driver version 31.0.101.4826, however, if you happen to continue experiencing any problems with this game, feel free to open a new topic. Please note this thread will no longer be monitored.


Best regards,


Hugo O.

Intel Customer Support Technician.


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SandroSangui
Beginner
1,291 Views

Hello sorry for the delay, the game still works perfectly in multiplayer but when I want to play the campaign performance drops significantly and textures as .... remains all the same, you could try to modify some elements of the BAR, probably when this option is activated there is a lock between the cpu and gpu. But I will go to the point, even with the new 4885 drivers the campaign still doesn't work well.

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