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"Spider-Man: Miles Morales" or "Spider-Man Remastered" Runs At 1fps

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GPU Driver Version: 31.0.101.5522
Rebar Enabled, 4G Decoding Activated; Compatibility Support Module (CSM) Disabled

 

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System Specifications:

 

CPU: Intel Core i3-10100
Motherboard: Gigabyte H410M S2H
RAM: 1x8GB, 2666MHz CL19 (Note: Experimented with 2x8GB configuration, no change observed)
GPU: Intel ARC A750

 

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OS Information:

 

Edition: Windows 10
Version: 22H2
OS Build: 19045.4412

 

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Issue Description:

 

While attempting to play "Spider-Man: Miles Morales" or "Spider-Man Remastered" from My Steam library, the games are running at 1fps. The cause of this issue is currently unknown.

 

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Possible Causes:

 

Potential bug within the Intel ARC A750 software.
Game-related issue.
Observations:

 

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(Similar games are running smoothly for others, indicating a specific problem with this setup.)

 

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Troubleshooting Steps Taken:

 

1. Clean installation of Windows 10.


2. Utilized Display Driver Uninstaller (DDU) to uninstall and reinstall the GPU driver.


3. Reinstallation of the game.

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