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as title says graphical glitch in game followed activitions faq for troubleshooting with no luck. saw on reddit someone had similar issues with an intel card in mw2 that was later fixed by a driver update, running a b580, amd 5700x processor and 32 gb ram
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Hi jonjon,
Thank you for posting in our Community and for sharing the details regarding the graphical glitches and texture rendering issues in Modern Warfare 3 (2023). Based on your description and similar reports from other users, this may be related to the Intel driver. Kindly provide the following information so we can assist further:
- Are you using default graphics settings, or have any been changed (textures, resolution, VSync, ray tracing)?
- Does the glitch occur consistently in certain areas, menus, or actions?
- Is this issue only in Modern Warfare 3 (2023) or in other games too?
- You mentioned that you followed the activation faq for troubleshooting with no luck. If you've already taken any steps to resolve this issue before reaching out, please share those details with me so I can avoid repeating any unnecessary actions.
- Was the game working correctly before?
- Which Intel graphics driver version are you using?
- Have you tried updating the game and GPU drivers to the latest versions, possibly using DDU?
I'd like to delve deeper and verify specifics like the graphics models, precise driver versions, and any system errors. Utilizing the Intel SSU tool will enable me to collect detailed information about your system setup, which could aid in identifying the underlying cause of this issue.
Have a nice day!
Best regards,
Von M.
Intel Customer Support Technician
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thank you for the reply,
- Are you using default graphics settings, or have any been changed (textures, resolution, VSync, ray tracing)?
- I used the games proposed quality and performance options, I also tried with the lowest possible option.
- Does the glitch occur consistently in certain areas, menus, or actions?
- As far as I can tell anything that needs to be rendered is affected, the premission cutscenes in the campaign where fine at least for the first one
- Is this issue only in Modern Warfare 3 (2023) or in other games too?
- All the other games I tried where fine
- You mentioned that you followed the activation faq for troubleshooting with no luck. If you've already taken any steps to resolve this issue before reaching out, please share those details with me so I can avoid repeating any unnecessary actions.
- I tried reinstalling the game on steam, verifying the game files and checking if windows and drivers are up to date
- Was the game working correctly before?
- First time running the game on this machine but I did find someone on youtube with the same pc specs I had running it on youtube
- Which Intel graphics driver version are you using?
- Intel graphics driver 32.0.101.7029
- Have you tried updating the game and GPU drivers to the latest versions, possibly using DDU?
- i made sure both where up to date, havent used ddu before unfortunately
I've attached the ssu text file as well, thanks again
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Hello jonjon,
Thank you for your detailed response and for sharing the SSU report. I appreciate the troubleshooting steps you’ve already taken, including reinstalling the game, verifying the files, and ensuring both Windows and your Intel graphics driver (32.0.101.7029) are up to date.
In the meantime, I’ll need to conduct additional research on this issue and will post an update in this thread once I have more information about this matter.
Best regards,
Von M.
Intel Customer Support Technician
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Hello JonJon,
Not sure if you're still having the issue, but I installed an older driver (ending in 6913) and it works fine for me now. I have yet to see if there's a more modern driver that works, but so far this one seems to be a working one.
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That kind of rainbow glitch usually points to a GPU/driver issue. Try doing a clean driver reinstall and check if there’s a recent patch for MW3.
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Hello jonjon,
Thank you for providing the detailed information and for troubleshooting the issue so thoroughly. Since the issue only occurs in this game and not others, and you’ve already ensured your drivers and game files are up to date, the next step would likely be to consult Activision Support directly. This sounds like it could be related to a compatibility or optimization issue between the Intel Arc graphics and Modern Warfare 3, which Activision may have more specific guidance on, particularly if others with similar hardware are reporting the same issue. They may also be able to help identify any specific settings or patches that could resolve the problem.
Thank you for the helpful suggestions. If anyone else is experiencing the same issue, I kindly ask that you create a separate thread for your case. This will allow us to focus on your specific problem and offer more targeted assistance.
Best regards,
Von M.
Intel Customer Support Technician
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Ok thanks

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