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there are a lot of problems with a730m graphics drivers

chrysalis
Beginner
827 Views

Although the graphics driver is the latest version,but many games cannot be played because of driving problems

new game <Stray>:Some game scenarios will accidentally stutter and cause crashes

 

屏幕截图 2022-08-03 202155.jpg

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Robert_Q_Intel
Moderator
619 Views

Hello, chrysalis,


Thank you for posting on the Intel Arc communities.


To start with the support of the issue that you are reporting at the moment please help us gather the following information, this will allow us to determine the possible causes of the issue:


  • What are the other game titles that show this behavior?


  • What is the distribution service used to acquire the game Stray, steam, Epic Games, or Microsoft Store?


  • Download and run Intel® System Support Utility for Windows* make sure to check the box "Everything" and save the resulting .txt file you can attach it to your reply.

Link for Intel® System Support Utility for Windows* https://www.intel.com/content/www/us/en/download/18377/intel-system-support-utility-for-windows.html


These questions and reports will give us the information we need to start our research to troubleshoot this issue.


Best regards,  

Robert Q. 

Intel Customer Support Technician




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Robert_Q_Intel
Moderator
603 Views

Hello, chrysalis,



Were you able to check the previous post?

Let us know if you still need assistance.



Best Regards,

Robert Q

Intel Customer Support Technician


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Robert_Q_Intel
Moderator
595 Views

Hello, chrysalis,



We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.



Best regards,  

Robert Q. 

Intel Customer Support Technician



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