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video_tdr_failure happens within every 45 mins or so A750

Darthalamus
Beginner
718 Views

No matter what I'm doing, it always happens, although I find that certain games crash sooner than others. It only started happening after I started overclocking a bit (using the arc control performance page), but it's still happening after resetting it all to defaults. I've tried every tip I can find and nothing works.

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4 Replies
ACarmona_Intel
Moderator
619 Views

Hello Darthalamus,


Thank you for posting in our Intel communities.


To help me further identify the problem and offer you a solution, kindly provide the following details:


  • In what games does the issue occur?
  • Are there any games that do not have an issue?
  • Please provide a screenshot of the error message on the game.
  • Please also make a list of all the troubleshooting steps that you have already tried so we may avoid repeating them. 
  • Please generate an SSU report to help me further analyze important details on your system, such as the OS build number, graphics driver version, errors logged in the system, etc. To generate the SSU report, please refer to the article How to get the Intel® System Support Utility Logs on Windows*. Please send us the generated SSU.txt file.


We look forward to your response! 


Thank you, and have a great day ahead!



Best regards,

Carmona A.

Intel Customer Support Technician


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ACarmona_Intel
Moderator
575 Views

Hello Darthalamus, 


We are checking in with you to see if you already have the answers to our questions so we can further isolate our issue.


Thank you, and have a great day! 


Best regards, 

Carmona A.

Intel Customer Support Technician

 


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ACarmona_Intel
Moderator
539 Views

Hello Darthalamus, 

We are checking in with you, as we have not heard any response from you.

Thank you, and have a great day!

Best regards,
Carmona A.
Intel Customer Support Technician

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ACarmona_Intel
Moderator
539 Views

Hello  Darthalamus, 

We have not heard back from you, so we will close this enquiry now. If you need further assistance, please submit a new question, as this thread will no longer be monitored.

Thank you, and have a great day ahead. 


Best regards, 
Carmona A.

Intel Customer Support Technician

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