why is XeSS support still unavailable especially in "XeSS/Arc featured games" (multiple titles) ?

[LynxRufus]

Hi,

I noticed that Intel is still advertising/promoting XeSS for games,

that unfortunately never got any implementation of this feature and are still missing support for it :

eg., one game from Publisher ElectronicArts - Grid Legends

and another one by Ubisoft - The Settlers New Allies

both large companies Intel claimed they have some form of special collaboration with, eg. Intel said:

"With many game studios in collaboration, we’re enabling XeSS across a broad range of titles."

https://www.intel.com/content/www/us/en/products/docs/discrete-gpus/arc/technology/xess.html?

or regarding GRID Legends in specific:

"Get high-octane performance and visuals with XeSS enhanced gaming."

https://game.intel.com/story/arc-featured-games/?erpm_id=12649960_ts1685171964007

I also raised a request on both the official EA and Ubisoft forum & via email:

regarding The Settlers, it was originally said XeSS would come "shortly after release", yet Ubisoft never responded to my inquiries at all

and in case of EA & Grid Legends, EA forum support staff said in November 2022 "we are hoping to implement XeSS in early 2023" , which would have been more than a year ago when it was announced that Grid Legends would get XeSS.

"early 2023" is over, and since last Nov '22,

EA has chosen ignoring any requests regarding missing XeSS support, or any game related patches/updates in general:

I think they cancelled and dropped general patch/update support for this game entirely.

This is very unfortunate, because imho XeSS looks very promising and is sometimes pretty close to AMD's FSR eg., and it can yield  pretty impressive results.

especially since v1.1 it appears it is sometimes even superior, as seen -  eg. - in side by side image & video comparisons in games like Forza Horizon 5 or Cyberpunk 2077

(both games that are missing in intels list above btw, if you want to know which games might have XeSS enabled, you're better off looking at SDK · Intel XeSS · Technologies · SteamDB which is also not 100% accurate however.. Grid Legends had it's XeSS dll files removed in a silent DB/depot update on steam which is why its missing, and NfS Unbound is a false positive because XeSS dll files are still present in game folder but you can't enable it ingame, so its also still not unlocked/implemented)

since EA & Ubisoft are not responding, I decided to reach out to Intel as they might also know something about it - since Intel announced collaboration with EA & Ubisoft regarding XeSS eg. :

basically, I would just like to know, if the plans to implement XeSS in Grid Legends, The Settlers New Allies and Need for Speed Unbound have been cancelled or not ?

Ty in advance

[Hugo_Intel]

Hello LynxRufus

Thank you for posting on the Intel® ARC™ Graphics Communities. I know that having XESS support for your games in order to get the most performance is important to you and I will be glad to assist.

Allow me to check with our team if there is any information we can share in regard to the XESS support for these games. I will get back to you as soon as I have more information.

Best Regards,

Hugo O.

Intel Customer Support Technician.

[Hugo_Intel]

Hello LynxRufus

In regard to your questions, Intel is working closely with game publishers and developers to help them enable the Xess feature on their games, however when and how the feature is added to the game is up to the game developer to decide, so, in this case, the best steps will be to continue asking the developer for further information.

Best Regards,

Hugo O.

Intel Customer Support Technician.

[Hugo_Intel]

Hello LynxRufus

I see there are no further questions related to this topic. In this case, we will continue closing this thread. feel free to open a new topic if you need further assistance.

Best Regards,

Hugo O.

Intel Customer Support Technician