xess not working in ratchet and clank

[Zano4455]

When raytraced reflections are turned on XeSS does not resolve the reflections properly. the reflections turn into a shimmery mess.

a770 
driver:  32.0.101.6449

[ACarmona_Intel]

Hello Zano4455,

Thank you for posting in our communities.

May I know when the issue started? Does the issue happen the first time that you play Ratchet and Clank?

Is it possible that you can share a video of the exact issue that you are experiencing? So, I can better visualize the problem.

And also, what steps have you taken to troubleshoot the issue? This will help me to prevent providing you with the same troubleshooting steps.

Lastly, please generate an SSU report to help me further analyze important details on your system, such as the OS build number, complete model of your system, etc. To generate the SSU report, please refer to the article: How to Get the Intel® System Support Utility Logs on Windows. Please send us the generated SSU.txt file.

Best regards,

Carmona A.

Intel Customer Support Technician

[ACarmona_Intel]

Hello Zano4455,

I am checking in with you to see if you already have the information that I requested in order for me to continue to further investigate our issue.

Thank you!

Best regards,

Carmona A.

Intel Customer Support Technician

[ACarmona_Intel]

Hello Zano4455,

This is only a quick follow-up; we just wanted to check in with you, as we haven't received any feedback from you.

Thank you.

Best regards,

Carmona A.

Intel Customer Support Technician

[ACarmona_Intel]

Hello Zano4455,

I hope you are doing well.

Since I have not heard back from you, I will now be closing our case.

If, in case you are just busy and still needed assistance, please submit a new question on our community: https://community.intel.com/, as this thread will no longer be monitored.

Thank you.

Best regards,

Carmona A.

Intel Customer Support Technician