Girls Frontline 2: Exilium has a “frame synchronization” issue

[gentrydeng]

1. What is the graphics driver you are using?
   
   32.0.101.8250
   
   
2. Tell us the name of the game or application and where to obtain it
   
   Publisher's official Chinese website: https://gf2.sunborngame.com/
   English Version (Outdated Version): https://gf2exilium.sunborngame.com/
   
   
3. Provide us with the Intel SSU report from your system.
   
   Attachment added.
   
   
4. Tell us the steps to reproduce the issue (this is very important!).
   
   I'm not sure what exactly went wrong, but it appears that local rendering is happening faster than server-side computation, leading to inconsistent frame synchronization.
   
   
5. For graphics corruption (per example artifacts, textures corruption or lighting glitches) please use any 3rd party application to capture screenshots or a video showing the bug. Alternatively you may use your phone's camera or similar.
   
   I recorded a video (2025-11-18 20-39-25.mp4) that should clearly demonstrate the issue I'm experiencing.

The CapFrameX data has been added to the attachment, but I believe it is unrelated to the issue.

[DeancR_Intel]

Hi gentrydeng,

Thank you for the detailed report about the frame synchronization issue you're experiencing with Girls Frontline 2: Exilium on your Intel Arc B580. I appreciate you providing the Intel SSU report, CapFrameX data, and the video demonstration, this helps me understand the issue better.

The frame synchronization problem you've described, where local rendering appears to be happening faster than server-side computation, is an interesting technical issue that I'd like to investigate further.

To help with my analysis, could you please provide:

1. What specific monitor are you using?
2. What type of cable are you using to connect your monitor? (HDMI, DisplayPort, USB-C, etc.)

This information will help me determine if there are any display-related factors contributing to the synchronization issue you're experiencing.

Best regards,

Dean R.

Intel Customer Support Technician

[gentrydeng]

No problem.

My monitor is an HKC G27H2, 27 inch with 2K resolution and the 180Hz refresh rate.
I use a DisplayPort 1.4 interface and cable.

I enabled Windows' variable refresh rate feature and the Arc B580 graphics card's low-latency mode (enabled + boosted), setting the game frame rate to 120 (max).