NVIDIA的FrameView软件导致Minecraft快照版无法启动

Azure_Archives · ‎05-03-2026

先道个歉，之前并不知道intel社区支持会以电子邮件方式联系我导致我并未及时注意到intel社区支持人员的邮件，这是我的疏忽，以后会注意的。

如图：在FrameView运行中，启动Minecraft 26.2第五个快照版时出现崩溃并报显卡驱动错误。

视频链接：【NVIDIA帧数监测软件导致MC快照版无法启动】 https://www.bilibili.com/video/BV1Xn9fBHEnZ/?share_source=copy_web&vd_source=5a54b0edc94c7642454125499ec6cdb7

崩溃输出日志在附件里面。

Jonzyl_Intel · ‎05-03-2026

Hi Azure_Archives,

请注意，我只能用英语支持你。我用网络翻译工具翻译了这条回复;因此，可能存在一些不准确的翻译。

Thank you for reaching out regarding the issue with NVIDIA's FrameView software causing Minecraft snapshot version to crash with graphics driver errors.

I understand that when FrameView is running, launching Minecraft 26.2 fifth snapshot version results in crashes and graphics driver error reports. I also appreciate you providing the video link and crash logs to help us understand the issue better.

To better assist you, I need some additional information:

Are you using Intel integrated graphics alongside your NVIDIA GPU, or is this purely an NVIDIA setup?
What Intel graphics driver version are you currently running?
Does Minecraft work properly when FrameView is not running?
Have you tried running other games or applications with FrameView to see if the issue is specific to Minecraft?
When did this issue first start occurring?
Have there been any recent driver updates or system changes before this problem began?
Are you running Minecraft with any specific graphics settings or mods?
Could you please also provide the Game version / build number you are currently using?
Please also share the source from which the game was downloaded.
May I know also the troubleshooting steps that you have tried?

Additionally, please provide us with your SSU logs.

Here's a quick guide on using the Intel SSU:

Download and launch SSU.exe. Intel® System Support Utility for Windows*
Check the box for "Everything."
Click "Scan."
When the scanning is complete, click "Next."
Click "Save."
Please send the saved file to us.

Please note that I can only provide support in English. I have translated this reply using online translation tools; therefore, there may be some inaccurate translations.

This information will help me determine the cause and provide appropriate troubleshooting steps.

Best regards

Jonzyl B.

Intel Customer Support Technician

Azure_Archives · ‎05-04-2026

我已经尝试回复邮件，但我担心邮件无法正确送达，故在此处再次回复。如果邮件已经送达，请原谅我的反复打扰。
首先抱歉，我英文水平也有限，所以也依赖在线翻译，我可能无法保证完全准确理解了你的意思。以下是对各个问题的回复：
-->我是Intel的CPU搭配Intel的GPU，在附件里面有我的系统配置信息；
-->Intel图形驱动程序是最新的8737驱动；
-->在NVIDIA的FramView未运行的情况下是可以正常启动Minecraft的；
-->在运行FrameView的情况下，战地风云5、战地风云6、鸣潮、求生之路2、异环以及Minecraft多个正式版和mods包等都可以正常运行，仅在Minecraft的26.2各个快照版出现了无法启动的问题；
-->我是在Minecraft26.2第一个快照版（26.2-snapshot-1）发布后次日尝试运行时首次出现这个问题，只不过当时还没有确认是由于FrameView导致的。当时是4月8日，驱动版本还是8629，你可以在我的bilibili主页内找到当时的视频；
-->我一直采Windows11操作系统并保持系统为最新版。不过在此次第5个快照版测试当天，我重新安装了win11并更新到了最新版，操作系统通过微软官网下载。Intel图形驱动程序也因为重新安装操作系统而直接安装了最新版的8737版驱动；
-->我并未在Minecraft启动前在Intel图形APP内修改任何图形设置，也没有添加任何模组。但是我曾将hmcl启动器内的高级设置里面的renderer设置为了Mesa Zink以采用vulkan运行Minecraft（附件内的截图）。不过据我测试哪怕采用默认设置（也就是OpenGL）也会出现启动崩溃的问题；
-->Minecraft版本：26.2-snapshot-5，通过hmcl（Hello Minecraft!Launcher v3.12.4）下载。
ssu日志我会添加到附件内，里面似乎已经包含了我的详细配置信息。

Jonzyl_Intel · ‎05-04-2026

Hi Azure_Archives,

Thank you for your response.

I will do further research on this matter and post the response on this thread once it is available.

If you have questions, please let us know. Thank you.

Best regards

Jonzyl B.

Intel Customer Support Technician